Consult with clients to discover and document needs, provide insight and guidance as clinical communication experts, and propose best practice solutions.
Design and configure high-quality applications that balance the needs of clinicians, patients, and PerfectServe.
Prioritize and manage many tasks simultaneously in a fast-paced environment.
Serve as a strong advocate for customers and end users, representing their needs within the PerfectServe organization
Build trusting relationships and provide day-to-day support to customers
Lead process improvement and optimization initiatives that drive measurable value for customers
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
As the first point of contact, you'll assist patients and providers.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.
Acquire and set up new meetings with target clients through cold calls and emails
Research companies, identify key decision-makers, and develop qualified leads for account executives
Maintain an accurate and up-to-date log of all prospect interaction in the CRM
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
Provide exceptional member service through prompt and knowledgeable responses.
Maintain ownership of member issues from receipt to resolution.
Assist members with renewal questions and encourage continued care.
Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. They are the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine.
Lead, coach, and develop a blended team of Customer Success Advisors (CSAs) and Technical Leads (TLs).
Drive measurable outcomes in customer adoption, value realization, renewal readiness, and overall account health.
Serve as the Customer Success product SME for aligned PerfectServe solutions.
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
Provide empathetic, patient-centric support through various channels.
Act as a liaison between patients and providers, relaying critical information.
Guide patients through scheduling, telehealth services, and general inquiries.
Allara is a women’s health provider specializing in longitudinal care, supporting women through every life stage. They are trusted by over 60,000 women nationwide and bridging gaps in healthcare, making expert healthcare accessible through multidisciplinary care teams.
Respond to incoming calls efficiently and effectively.
Answer general questions from patients and confirm, schedule, and reschedule appointments.
Update patient demographics and collect/verify insurance information.
Vision Innovation Partners aims to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on shared values.
Consult with customers on EMR optimization efforts.
Provide best practices to ensure customer success with the EMR.
Perform complex configurations to improve workflow efficiencies.
They provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers.
Manage, coach, and develop a remote customer service team.
Design and optimize the end-to-end registration journey.
Act as the internal lead for our telephony platform.
Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team deeply invested in their core value to put patients first, and also deeply committed to creating a culture where every employee is valued and they learn and improve together.
Answer incoming patient calls promptly and professionally.
Schedule, reschedule, and confirm patient appointments.
Accurately register and update patient information in the system.
SnappyCX is seeking an experienced Medical Receptionist to support a health practice. This is a part-time, remote role focused on front-desk and patient coordination responsibilities.
Increase sales by identifying, creating, and passing new qualified leads to designated sales representative.
Implement best practices for marketing campaigns through creativity and problem solving.
Execute outreach campaigns using phone, email, and social mediums.
PerfectServe offers clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen growth and need strong team members to help them continue to grow!
Engaging, educating, and qualifying new and existing members on our Surgery Care program offering.
Providing exceptional customer service through inbound/outbound calls in our fast-paced, contact center environment.
Partnering with internal clinical professionals in providing member guidance.
Transcarent is the One Place for Health and Care delivering medical, pharmacy, and point solutions together with the WayFinding experience, the first and only generative AI-powered health and care platform for health consumers. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members.
Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.
Have a passion for helping members make decisions that will enhance their healthcare experience
You will be making a difference in someone’s life!
Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Collaborate with hospital marketers to ensure patients are well taken care of
Coordinate with the clinical team to confirm that necessary medical services are in place before accepting patient referrals
Manage the referral process and maintain accurate, up-to-date patient documentation
Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering tailored services to meet our clients' unique business needs.
Partner with Product Owners to manage and groom the engineering backlog for one or more R&D teams.
Translate customer, stakeholder, and business needs into detailed user stories with clear acceptance criteria.
Collaborate with engineering, UX, QA, and cross-functional teams to ensure a shared understanding of requirements and priorities.
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!
Support Client Experience team and client needs to include reporting, data, budgets.
Manage client relationships by leading the day-to-day communications with clients and delivering excellent customer service
Collaborate with internal account teams to develop and execute marketing campaigns, digital strategies, and other initiatives that support client objectives
Unlock Health is a full-service marketing communication agency grounded in technology and built for healthcare, integrated with a managed care consultancy with deep revenue strategy expertise. They brought together leading healthcare firms to align brand, marketing, technology, and revenue strategy.
Handle inbound calls and inquiries with warmth, speed, and precision
Run outbound follow-ups and reactivation campaigns (calls + texts)
Quote accurately, confirm details, and lock next steps to prevent issues later
They are a fast-growing home services company with a fully remote operations and sales team. They support multiple markets and a growing network, and they care a lot about customer experience and clean execution.
Guiding them toward scheduling their care assessments.
Giving them the encouragement they need to take that next step.
Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. They value their team members and show it through a competitive and supportive package.
Connect with patients on the Medsien platform, build rapport quickly, and communicate program benefits with clarity and empathy.
Listen to patient concerns, handle objections with compassion, and help them feel supported as you guide patients step-by-step through the enrollment process with patience and professionalism.
Manage your patient call pipeline, follow up as needed to ensure smooth enrollment, accurately document all interactions and outcomes in Medsien’s systems, and collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs.
Medsien is transforming how healthcare is delivered beyond the hospital walls. They are the leading provider of scalable Remote Care Management solutions, blending innovative technology with compassionate human connection and help providers offer continuous, proactive care to patients with chronic conditions.