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Position Summary:
- Supports the intake, triage, and validation of Client Services issues
- Ensures accurate routing and visibility into ongoing work
- Maintains documentation
Responsibilities:
- Support issue validation and tracking of cross-departmental issues
- Create and maintain process documentation and workflow maps.
- Identify manual or inefficient processes and propose improvement opportunities
Required Qualifications:
- Bachelor’s degree or equivalent experience
- Experience in client services, operations, or process support roles
- Strong documentation, organization, and attention to detail
Judi Health
Judi Health is an enterprise health technology company providing solutions for employers and health plans. They offer a full-service health benefit management solutions on a secure platform to rebuild trust in healthcare in the U.S.