Proactively outreach to patients via phone to educate them on the care services available to them.
Meet or exceed performance targets defined as “completed first visits” on a daily basis.
Research and update patient information, leveraging internal and external data platforms, including EHRs and local market resources.
Strive Health strives to transform the broken kidney care system through early identification, engagement, and comprehensive coordinated care. They are an organization that embraces diversity and supports each other and is the destination for top talent in healthcare.
Manage provider relationships and drive engagement within your assigned territory.
Execute strategic initiatives, including supporting providers and coordinating events.
Act as the primary point of contact for providers and community organizations.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that reimagines care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans.
Engage and enroll eligible health plan members in supportive care services.
Educate members on Tuesday Health’s service offerings and support ongoing engagement.
Provide ongoing telephonic customer service to members and their caregivers.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. They deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers and are shaping the future of community-based palliative care nationwide.
Conduct outbound calls to newly referred clients, serving as the first representative of the Jukebox Health brand they encounter.
Manage inbound client inquiries across phone, email, and text channels with professionalism and responsiveness.
Communicate with health plan and referral partners via messaging platforms, maintaining a consistently high standard of written professionalism.
Jukebox Health partners with health plans to make homes safer and more accessible for older adults and high-needs populations. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot.
Makes outbound calls to educate prospective patients and schedule provider visits.
Understands patient requirements and asks questions to gain trust and understanding.
Acts on opportunities to provide value to the patient through information about Strive Health programming.
Strive Health is dedicated to transforming the kidney care system through early identification, engagement, and coordinated care. They aim to improve outcomes for people with kidney disease, integrating with local providers and utilizing predictive data to support patients' care journey.
Responsible for establishing and maintaining positive relationships with various providers.
Drives provider engagement and communication, supporting network development.
Manages provider performance, shares data, and supports the implementation of quality initiatives.
CommonSpirit Health has over 700 care sites across the U.S., offering services from clinics and hospitals to home-based and virtual care. They are committed to building healthy communities and advocating for those who are poor and vulnerable.
Help build and launch a more programmatic approach to patient activation and engagement.
Analyze patient journey data to identify drivers of low activation and opportunities for improvement.
Design and help implement activation strategies across workflows, tooling, and patient communications.
Heartbeat Health is a virtual-first cardiovascular care company, providing patients with convenient, high-quality heart care through telemedicine, diagnostics, and virtual care programs. They are redefining how cardiovascular care is delivered in the digital age, led by their medical group.
Develop structured communication plans for students at different stages of the journey - at scale and individually as needed.
Engage students individually and at scale via email, social media, content marketing, text, WhatsApp, podcasts, conferences and events, social media, Reddit, and emerging channels.
Address objections, clarify program details, and motivate students to complete their applications.
Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. The innovative platform meaningfully connects employers, educational institutions, and diverse talent to drive mutual benefit. They are a Forbes Fintech 50 company driven by our commitment to social impact and innovation.
Seamlessly transition clinicians from the credentialing phase into their active onboarding and training workflows.
Guide clinicians through a structured 30/60/90-day success roadmap, ensuring they hit specific productivity and quality milestones.
Constantly audit the onboarding funnel to identify and remove bottlenecks, reducing the "time-to-activation" for new providers.
Wheel Medical Group is a physician-owned professional corporation that serves patients across the United States, evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.
Plan and execute customer-facing virtual summits, briefings, and meetings
Partner with stakeholders to ensure messaging resonates with healthcare leaders
Manage timelines and deliverables across multiple stakeholders
Symplr is transforming how healthcare organizations operate, simplifying complex workflows, so providers can focus on delivering exceptional care. We are a remote-first company with employees working across the United States, India, and the Netherlands and are guided by values, focusing on teamwork.
Conduct high-volume outbound and inbound calls with patients, providers, and pharmacies.
Collaborate with patients to identify and remove barriers to medication adherence.
Accurately document all interactions, outcomes, and identified barriers in appropriate systems.
Aledade empowers independent primary care practices. They were founded in 2014 and have become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Build trusting relationships with patients, families, and providers, addressing health questions and care needs.
Identify medical, behavioral, social, emotional, and financial needs to support whole‑person care.
Strengthen the connection between patients and healthcare providers by addressing barriers and facilitating communication.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence, with the goal to make great healthcare affordable, improve patient health, and restore fulfillment for providers. They leverage remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers.
Conduct brief client assessments during initial calls
Provide crisis support, facilitate client admissions, referrals, and resource navigation
Schedule appointments and verify insurance to ensure a seamless client experience
Kindbridge Behavioral Health is committed to transforming mental health care through compassion, innovation, and flexibility. They specialize in behavioral challenges such as gambling and gaming addiction via telehealth and AI tools.
Collaborate with international teams and provider acquisition to move providers efficiently.
Partner with the team to pilot performance improvement projects and other projects as directed.
Call, text and email with Providers to encourage their activation and growth.
BetterHelp's mission is to remove the traditional barriers to therapy and make mental health care more accessible. Founded in 2013, they are the world’s largest online therapy service, providing affordable and convenient therapy across the globe.
Communicate and provide education to members and providers on insurance plan benefits and digital health solutions.
Employ active listening & motivational interviewing skills, and can handle difficult calls tactfully, professionally and document accordingly that can build patient trust and engagement.
Accurately track and document work on a variety of internal software tools and platforms.
Evry Health is on a mission to bring humanity to health insurance. They provide high-technology health plans that expand benefits, increase access and transparency, and feature a personalized, human approach. Evry Health is the major medical division of Globe Life (NYSE:GL), which has 16.8 million policies in force, and more than 3,000 corporate employees and 15,000 agents.
Build trusting, ongoing relationships with patients, families, caregivers, and medical/behavioral health providers.
Engage high‑risk or targeted patient populations using bi-directional communication to address health questions, concerns, and care needs.
Accurately and promptly document all interactions, assessments, and interventions in the electronic health record (EHR) and Guidehealth documentation systems.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers.
Effectively plans, analyzes, and implements outreach efforts in the market area.
Develops and maintains relationships within the physician community to enhance lines of communication and build the referral base.
Conducts referral assessments to support strategic initiatives and identify opportunities and threats posed by competitive forces.
Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact.
Lead the evolution of Avalere Health Medical’s engagement and omnichannel proposition.
Drive revenue growth through experience design, omnichannel planning and insight-led strategy.
Build and lead a high‑performing engagement and digital medical capability.
Avalere Health aims to ensure every patient is identified, treated, supported, and cared for. They unite Advisory, Medical, and Marketing teams to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.
Provide empathetic, structured support to callers seeking help for substance use and related needs; de-escalate and maintain rapport.
Conduct clinical intakes using Scope, following Akido protocols, scripts, and decision support.
Connect callers to the right level of care (MAT access, outpatient, detox/residential referrals, counseling, harm-reduction services, basic needs).
Akido builds AI-powered doctors. It is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network. They serve 500K+ patients across California, Rhode Island, and New York.
Own end-to-end member engagement strategy to design, execute, test, and optimize campaigns.
Build and maintain a content calendar in partnership with cross-functional teams.
Direct all creative production through external vendors including email templates and print materials.
Evry Health is on a mission to bring humanity to health insurance with high-technology health plans expanding benefits, increasing access and transparency, and featuring a personalized, human approach. Evry Health is the major medical division of Globe Life (NYSE:GL) with more than 3,000 corporate employees and 15,000 agents.