New Patient Engagement Coordinator
Benefits
Unlimited PTO
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Outbound Engagement & Scheduling:
- Conduct outbound calls to newly referred clients.
- Communicate Jukebox's value proposition compellingly.
- Schedule clients with their assigned occupational therapist.
Inbound Client Communications:
- Manage inbound client inquiries across multiple channels.
- Synthesize client data and program information quickly.
- Maintain thorough documentation of client interactions.
Partner Communication:
- Communicate with health plan and referral partners.
- Troubleshoot partner inquiries and escalate issues.
- Represent Jukebox Health's brand standards.
Jukebox Health
Jukebox Health partners with health plans to make homes safer and more accessible for older adults and high-needs populations. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot.