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What you'll do:
- The Clinical Hand-off: Seamlessly transition clinicians from the credentialing phase into their active onboarding and training workflows.
- 90-Day Execution: Guide clinicians through a structured 30/60/90-day success roadmap, ensuring they hit specific productivity and quality milestones.
- Process Optimization: Constantly audit the onboarding funnel to identify and remove bottlenecks, reducing the "time-to-activation" for new providers.
Who you are:
- Experience: 3+ years of dedicated experience in Onboarding, or a high-level Operational role.
- Startup Grit: You have worked in a fast-paced startup environment and are comfortable with rapid pivots and building "v1" processes.
- Exceptional Operator: You are a "doer" who finds satisfaction in checking boxes, improving efficiency, and maintaining an organized pipeline.
Data Fluency:
-Strong ability to pull insights from Airtable, Looker & Google sheets to inform your decisions
Communication:
-Sophisticated verbal and written skills; you are comfortable engaging with MD, DOs and NPs as a professional peer.
Wheel Medical Group
Wheel Medical Group is a physician-owned professional corporation that serves patients across the United States, evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.