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Responsibilities:
- Support the success and satisfaction of employer clients.
- Collaborate with channel/payer partner client executives.
- Monitor client health and engagement, flagging potential risks.
Requirements:
- 5+ years in account management, customer success, or client services.
- Experience working with enterprise employer clients.
- Strong interpersonal, verbal, written, and presentation skills.
Benefits:
- Maven for Mavens: access to the full platform and specialists.
- Hybrid work, in office meals, and work together days.
- Annual professional development stipend and access to a personal career coach.
Maven
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs.