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Responsibilities:
- Be the internal and external face of Maven’s SMB Client Success team.
- Own the SMB Client Success operating model.
- Lead, mentor, and develop a team of Client Success Managers.
Requirements:
- 8-10 years of experience in account management or client services.
- Previous experience managing a team of direct reports.
- Experience designing or scaling client success models.
Benefits:
- Comprehensive health, dental, and vision insurance.
- 16 weeks of paid parental leave.
- 401(k) matching for US-based employees.
Maven Clinic
Maven Clinic is the world's largest virtual clinic for women and families. They aim to make healthcare work for all by providing clinical, emotional, and financial support on one platform and have an award-winning culture.