Similar Jobs
See allBusiness Services Manager
Omnidian
Global
Customer Service
Case Management
Operations
Manager, Servicing Customer Support
GoodLeap
US
Customer Service
Team Leadership
Analytical Skills
Billing Specialist
Flock Safety
US
Excel
Salesforce
Communication
Billing Operations Specialist
Ooma
US
Customer Support
Accounts Receivable
CRM
Payments & Billing Operations Analyst
Automatiq
Google Workspace
Jira
Monday.com
Customer Service:
- Priority #1 is ensuring the best possible customer experience.
- Intelligent, empathetic, and compassionate communication is expected.
- Expected to quickly resolve issues, professionally.
Billing and Accounting Management:
- Ensure accuracy of billing and timeliness of payments.
- Maintain accounting records and address billing inquiries.
- Onboard new projects from an operational/accounting perspective.
Project and Team Management:
- Manage vacation and PTO requests and enforce team standards.
- Assist with resource planning and project profitability.
- Manage project management tools, maintain documentation, and assist executive tasks as needed.
Plan Left
Plan Left is an operational company responsible for the oversight of company accounting, standards, and documentation. They value customer service and offer on-the-job training with opportunities for advancement.