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What You’ll Do:
- Handle incoming billing cases across phone, chat, and email.
- Serve as the first point of contact for customers seeking clarity on billing matters.
- Provide real‑time support for urgent billing issues.
Experience We’re Looking For:
- 3-5 years of experience in billing operations or customer support.
- Strong attention to detail and ability to interpret billing data.
- Excellent written and verbal communication skills.
What We Offer:
- Comprehensive Medical/Dental/Vision insurance.
- Employer Paid Income Protection Benefits.
- 401(k), including employer match
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