Source Job

• Build strong relationships with internal teams and advertising clients.
• Respond promptly to billing questions and payment issues.
• Monitor aging reports and contact clients regarding outstanding invoices.

The N2 Company is America’s leading publisher of community magazines. They provide supportive and fulfilling remote work opportunities for their people and foster an emotionally healthy, collaborative environment where people genuinely enjoy working together.

• Be the primary point of contact for customers and internal stakeholders to resolve billing operations case issues and escalations.
• Proactively manage case counts to ensure resolution is achieved in a timely manner.
• Identify and suggest process improvements to enhance efficiency, optimize workflows, and maximize resources.

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. With nearly $700M in venture funding and a $7.5B valuation, they’re scaling intentionally and seeking top talent to help build the impossible.

• Investigate billing concerns, working closely with patients and insurance providers.
• Improve the patient experience while strengthening billing processes.
• Resolve complex billing issues to ensure timely, accurate resolutions.

Rula is dedicated to treating the whole person and aims to create a world where mental health is no longer stigmatized. They are a remote-first company that strives to be a force for positive change in the field of mental healthcare.

• Act as a billing liaison between clients and company, resolving queries via phone and email.
• Follow up on returned claims and keep clients informed of billing and payment statuses.
• Collaborate with internal billing teams and customer success to resolve client cases and troubleshoot issues.

Smartway Energy Ltd provides client support. This is a full-time position and they value collaboration and client-focused individuals who are passionate about assisting clients.

• Execute daily accounts receivable (AR) billing tasks efficiently.
• Prepare timely and accurate invoices for all work performed by Dexterra.
• Follow up promptly on missing or incomplete information from operations or customers to ensure billing completion.

Dexterra Group is a fast-growing, financially strong, publicly listed company. They have a far-reaching presence across North America, offering fulfilling opportunities in a culture that promotes stability, diversity, inclusion, camaraderie, employee recognition, and work-life balance.

• Develop and maintain deep expertise in Prompt’s billing and reporting suite to troubleshoot complex billing workflows and product behaviors.
• Support Prompt’s largest and most complex customers by partnering closely with Enterprise Billing Success Managers (BSMs).
• Translate customer feedback and enterprise call discussions into clearly documented engineering tickets, feature requests, and use cases for Product and Engineering teams.

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space and the new standard in healthcare technology, they are building the greatest software on the planet for rehab therapists.

• Serve as a primary point of contact for customer inquiries related to billing, contracts, and account support
• Coordinate with cross-functional teams including Sales, Billing, Finance, and Operations to resolve customer issues efficiently
• Identify trends in customer inquiries, system issues, and workflow challenges; escalate findings and recommend improvements

TierPoint delivers secure, reliable, and scalable infrastructure solutions that power customers’ most critical applications. They're committed to practices that promote pay equity and transparency and are looking for a Customer Service Specialist to join their team.

• Troubleshoot and resolve issues Clients and Therapists raise via Phone and Live Chat.
• Assist and educate customers on the Grow Therapy platform, providing great customer service to our Clients and Therapists.
• Serve as the customer's go-to resource and passionate advocate, ensuring both Clients and Therapists feel heard and supported throughout their journey with Grow Therapy.

Grow Therapy aims to be the trusted partner for therapists growing their practice, and patients accessing high-quality care. As a three-sided marketplace, Grow Therapy empowers providers, augments insurance payors, and serves patients, consisting of a team of entrepreneurs and mission-driven go-getters.

• Maintains the practice management system by entering accurate data, verifying and updating insurance and claims information, handles carrier correspondence, manages EOBs, and keys payments received into the system.
• Prepares, reviews, submits, and follows up with clean claims to various companies/individuals.
• Collects, posts, and manages patient account payments.

US Anesthesia Partners provides comprehensive anesthesia care. They are committed to clinical excellence and outstanding patient experience.

• Manage day-to-day invoicing, payment tracking, payments adjustments, and review processes.
• Serve as the primary contact for customer inquiries related to billing, payments, adjustments, penalties, and discrepancies.
• Provide support to Billing and Collections Manager for daily invoicing, collection efforts, payments adjustments and audits.

Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market.

• Lead a team of professionals across billing, collections, and denials management.
• Build SOPs and scalable processes to ensure consistent and high-quality execution.
• Create feedback loops to identify pain points and implement improvements across billing workflows.

Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women.

• Oversee the daily operations of the Invoicing Operations team and provide day-to-day tactical support.
• Manage invoicing cycles and ensure invoices align with contract terms, pricing agreements, and client requirements.
• Implement process improvements to streamline invoicing operations, improve accuracy, and reduce errors.

RigUp is a source-to-pay solution built for energy, combining software with expert teams. It empowers energy companies and suppliers to work together, operating with greater speed and efficiency. To date, RigUp has raised over $750M in funding from Founders Fund, Andreessen Horowitz, Bedrock Capital, Brookfield, and Baillie Gifford, along with others, and will continue to use these investments for strategic growth.

• Serve as a key point of contact for patients regarding billing questions, payment plans, and account resolution
• Respond to inbound calls and proactively reach out to patients to collect past-due balances and arrange payments
• Review and explain Explanation of Benefits (EOBs) to patients in a clear and supportive manner.

IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions. They are transforming the way care is delivered with a focus on patient comfort and convenience, empowering their team to thrive while living their core values.

• Resolve claims rejections and denials in work queues as assigned.
• Resolve outstanding claims based on an accounts receivable report.
• Submit appeals to payors for non-payment of claims as needed.

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in multiple states. They offer a variety of programs designed to ensure patients receive the highest quality of care by a team they know and trust.

• Process/post AR from all assigned payers within the expected Turnaround Time
• Research payer websites to obtain posting backup
• Communicate with leadership and partner teams to ensure accurate and timely processing of remittance

Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. They employ nearly 70,000 employees, serving clients in more than 100 countries.

• Manage customer enquiries via phone and email, addressing overdue invoices and negotiating payment plans.
• Proactively follow up on outstanding balances to ensure timely payments and minimize aged receivables.
• Investigate and resolve invoice disputes in a timely manner, working closely with Billing and internal stakeholders.

• Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
• Manage collections and overdue payments, including negotiating payment plans and settlements.
• Review and analyze account receivable reports to identify trends, risks, and areas for improvement.

OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors, focusing on crude oil drilling, oil exploration, and renewable energy sources. They are committed to delivering sustainable solutions in the energy industry, prioritizing safety, environmental responsibility, and operational excellence.

• Responsible for answering phone calls and emails in a timely manner, professionally answering questions from clients, insurances, or patients.
• Review patient documentation for accuracy and qualification, manage shipments by sending sales orders, and review sales orders for accuracy after shipment completion.
• Create claims and/or invoices confirming sales orders, billing electronically or via paper, and monitor the patient billing module, updating information as needed.

Cala Health strives to free individuals from chronic diseases, starting with a non-invasive prescription therapy for hand tremor and expanding into neurology and cardiology. They empower thousands to regain confidence and ease in their lives by applying pioneering technology and offer a comprehensive benefits package aligned with their compensation philosophy.