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Responsibilities:
- Acting as a billing liaison, resolving customer queries via phone and email.
- Following up on returned claims and maintaining client communication of their billing status.
- Collaborating with internal teams to resolve client cases and troubleshoot issues.
Qualifications:
- Possessing 1+ years of experience in billing customer service.
- Demonstrating excellent attention to detail and communication skills.
- Exhibiting some experience in healthcare and some billing settings.
Smartway Energy Ltd
Smartway Energy Ltd provides client support. This is a full-time position and they value collaboration and client-focused individuals who are passionate about assisting clients.