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US

  • Serve as a key point of contact for patients regarding billing questions, payment plans, and account resolution
  • Respond to inbound calls and proactively reach out to patients to collect past-due balances and arrange payments
  • Review and explain Explanation of Benefits (EOBs) to patients in a clear and supportive manner.

Microsoft Office HIPAA Medicare Insurance Communication Skills

20 jobs similar to Patient Account Specialist

Jobs ranked by similarity.

US

  • Resolve claims rejections and denials in work queues as assigned.
  • Resolve outstanding claims based on an accounts receivable report.
  • Submit appeals to payors for non-payment of claims as needed.

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in multiple states. They offer a variety of programs designed to ensure patients receive the highest quality of care by a team they know and trust.

$20–$23/hr
US

  • Discuss insurance coverage, balance estimates, and financial obligations with patients.
  • Identify and enroll eligible patients in financial aid programs.
  • Accurately document all financial communications in the EMR and practice management platform.

IVX Health provides infusion and injection therapy for individuals managing chronic conditions. They focus on patient comfort and believe in empowering their team to thrive while living their core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.

US

  • Investigate and resolve insurance claim denials with speed and accuracy.
  • Partner with payers to resolve issues and secure timely reimbursement.
  • Provide top-tier phone support to patients, insurance companies, and internal teams.

IVX Health is a national provider of infusion and injection therapy for individuals managing complex chronic conditions. We’re transforming the way care is delivered with a focus on patient comfort and convenience and believe the best patient experience starts with a great employee experience.

US

  • Resolve patient and insurance issues via phone, correspondence, and walk-ins.
  • Verify balances, process payments, and document account activity.
  • Collaborate with team members for account resolution; handle mail and refunds.

Vail Health is the world’s most advanced mountain healthcare system. It consists of an updated 520,000-square-foot, 56-bed hospital providing exceptional care to patients with beautiful views in Vail.

US

  • Under the direction of the Patient Accounts Manager, the Patient Accounts Specialist is involved in medical billing and follow-up.
  • Participates in training and auditing of Patient Account Representatives.
  • Identifies delinquent accounts to expedite resolution.

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. They are committed to transforming the health care experience with high-quality care for every stage of life.

US 4w PTO

  • Maintain positive customer relationships by responding to inquiries via phone.
  • Provide information and education about IRS regulations and spending accounts.
  • Serve as a customer advocate by identifying needs and guiding them to resources.

HealthEquity's mission is to save and improve lives by empowering healthcare consumers. They are passionate about providing solutions that allows American families to connect health and wealth, valuing individuals more than positions and fostering a welcoming and inclusive environment.

$16–$33/hr
US

  • Provide compassionate support and expert guidance to Medicaid recipients.
  • Address inquiries and resolve issues to impact the health and satisfaction of clients.
  • Join a dynamic team dedicated to making a difference in the lives of underserved communities.

Avesis has been providing essential ancillary benefit solutions since 1978. Today, their programs cover more than 8.5 million members throughout the country. They strive for excellence in all that they do and their benchmark performance in terms of member satisfaction and client retention underscores this singular focus.

US

  • Accountable for making decisions supported by policy based on confidential financial information to determine qualification for CICP, Charity programs, or payment arrangements.
  • Verify coverage and authorization for all scheduled procedures using scheduling and registration information; populate price estimate tool to decide patient portion.
  • Act as a liaison between patients, physicians, patient clinics, case management, centralized billing office, third party Medicaid eligibility vendor and community agencies.

CommonSpirit has over 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services and is accessible to nearly one out of every four U.S. residents. They are committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

US

  • Contacts insurance companies for status on outstanding claims.
  • Processes and follows up on appeals to insurance companies.
  • Works outstanding accounts receivable from assigned work queues.

US Anesthesia Partners is dedicated to providing high-quality anesthesia services. They offer equal employment opportunities to all employees and applicants.

US

  • Educate recipients about the Pathways Program offerings and enrollment options.
  • Introduce managed care choices to recipients and aid in navigating health care and dental plans.
  • Cultivate positive relationships with county staff, state agencies, community groups, and recipients.

Knowledge Services is a company that provides workforce management solutions. They are committed to working with individuals with disabilities and providing reasonable accommodations.

US 4w PTO

  • Conducts outbound and inbound calls to educate patients about Advanced Care Planning ultimately scheduling an appointment.
  • Overcome Patient concerns and objections by clearly articulating the importance of Advanced Care Planning and how it benefits their healthcare journey.
  • Respond to multimodal and outgoing calls, texts, and emails by providing direction to Patients’ questions and/or concerns.

Aledade exists to empower independent primary care by creating value-based contracts across a wide variety of health plans. They were founded in 2014 and have become the largest network of independent primary care in the country. They have a collaborative, inclusive, and remote-first culture.

US

  • Responsible for insurance follow-up and collections, including phone calls and accessing payer websites.
  • Identify root cause issues for denials and coordinate with clinic and management for process improvements.
  • Resolve complex inventory, including payment research, and accurately document collection activity.

Anne Arundel Dermatology provides comprehensive medical, surgical, and esthetic skin care services. With over 250 clinicians and 110 locations across 7 states, they are experiencing growth and looking for talented individuals to join their team.

US

  • Maintains the practice management system by entering accurate data, verifying and updating insurance and claims information, handles carrier correspondence, manages EOBs, and keys payments received into the system.
  • Prepares, reviews, submits, and follows up with clean claims to various companies/individuals.
  • Collects, posts, and manages patient account payments.

US Anesthesia Partners provides comprehensive anesthesia care. They are committed to clinical excellence and outstanding patient experience.

US

  • Provide a warm welcome and guidance to prospective patients exploring our services.
  • Gather comprehensive information from initial inquiries to facilitate appropriate matching with clinicians.
  • Explain our services, fees, and payment policies with clarity and professionalism.

Aligned Modern Health is creating a new standard of healthcare. As the largest evidence-based holistic healthcare practice in the Midwest, they operate 16 clinics across Chicago with a rapidly expanding telehealth practice that is currently serving patients in 20+ states and growing.

$65,000–$105,000/yr
US

  • Responsible for answering phone calls and emails in a timely manner, professionally answering questions from clients, insurances, or patients.
  • Review patient documentation for accuracy and qualification, manage shipments by sending sales orders, and review sales orders for accuracy after shipment completion.
  • Create claims and/or invoices confirming sales orders, billing electronically or via paper, and monitor the patient billing module, updating information as needed.

Cala Health strives to free individuals from chronic diseases, starting with a non-invasive prescription therapy for hand tremor and expanding into neurology and cardiology. They empower thousands to regain confidence and ease in their lives by applying pioneering technology and offer a comprehensive benefits package aligned with their compensation philosophy.

$145,000–$150,000/yr
US

  • Guide healthcare providers through the reimbursement process, including prior authorizations and appeals.
  • Work with insurance companies and third-party administrators to address coverage issues.
  • Provide education regarding insurance benefits and financial assistance programs.

Amplity is a full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. Amplity transforms how breakthrough treatments reach the people who need them with expert-led teams delivering contract medical, commercial + communications excellence for 40+ years.

US 2w maternity 0w paternity

  • Build strong relationships with internal teams and advertising clients.
  • Respond promptly to billing questions and payment issues.
  • Monitor aging reports and contact clients regarding outstanding invoices.

The N2 Company is America’s leading publisher of community magazines. They provide supportive and fulfilling remote work opportunities for their people and foster an emotionally healthy, collaborative environment where people genuinely enjoy working together.

US

  • Responsible for daily billing functions, including working claim edits and reviewing insurance claims.
  • Contacts various parties for information on unpaid claims and identifies issues causing non-payment.
  • Works first-level appeals in compliance with departmental policies and procedures.

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. They are committed to transforming the health care experience with high-quality care for every stage of life.

  • Reaching out to health plan members.
  • Guiding them toward scheduling their care assessments.
  • Giving them the encouragement they need to take that next step.

Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. They value the expertise and dedication of their team members and show it through a competitive and supportive package.

US

  • Acts as initial service ambassador to referral sources, physicians, patients, caregivers and other external customers providing the highest quality service.
  • Responsible for the initial entry, verification, and maintenance of information regarding new patients in all applicable software programs.
  • Processes private insurance verifications, verifies eligibility of Medicare, Medicaid and third party payers and any other duties as directed.

CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, they are committed to finding new ways to improve the health of their patients and the health of the communities they serve.