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Essential Job Functions:
- Answer 40-60 inbound calls, responding to inquiries ranging from routine to moderate complexity.
- Capture member information accurately and update systems with complete and concise data.
- Ensure flexibility, stay organized, and comply with constantly changing programs and business rules.
Requirements:
- High School Diploma or equivalent required.
- 2+ years of experience in a healthcare customer service role.
- 1+ year of experience in a high-volume call center.
We Offer:
- Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
- Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
- Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
Avesis
Avesis has been providing essential ancillary benefit solutions since 1978. Today, their programs cover more than 8.5 million members throughout the country. They strive for excellence in all that they do and their benchmark performance in terms of member satisfaction and client retention underscores this singular focus.