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US

  • Investigate and resolve insurance claim denials with speed and accuracy.
  • Partner with payers to resolve issues and secure timely reimbursement.
  • Provide top-tier phone support to patients, insurance companies, and internal teams.

Healthcare Billing ICD-10 CPT HCPCS

20 jobs similar to Insurance Follow-Up Specialist

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US

  • Resolve aged claims and appeals via payer portals & outbound phone calls.
  • Prioritize assigned work queue to ensure timely work is balanced with working the most payable claims.
  • Work professionally with Revenue Cycle teammates to be responsive to requests that require your assistance.

CareDx, Inc. is focused on providing healthcare solutions for transplant patients and caregivers. They are the leading provider of genomics-based information for transplant patients.

US

  • Maintain a working knowledge and understanding of DMEOPS CPT and ICD-10 codes.
  • Utilize the company billing and collections system to identify and resolve any claims that have been unpaid, short paid and/or denied.
  • Review EOB's and other correspondence from insurance companies for correct reimbursement according to rules and regulations and contract terms.

Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. They have 160 years of clinical excellence and innovation, and its vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value.

US Unlimited PTO 18w maternity

  • Troubleshoot and resolve issues Clients and Therapists raise via Phone and Live Chat.
  • Assist and educate customers on the Grow Therapy platform, providing great customer service to our Clients and Therapists.
  • Serve as the customer's go-to resource and passionate advocate, ensuring both Clients and Therapists feel heard and supported throughout their journey with Grow Therapy.

Grow Therapy aims to be the trusted partner for therapists growing their practice, and patients accessing high-quality care. As a three-sided marketplace, Grow Therapy empowers providers, augments insurance payors, and serves patients, consisting of a team of entrepreneurs and mission-driven go-getters.

US

  • Performs daily billing functions for assigned Accounts Receivable claims to ensure claims resolutions within set deadlines.
  • Sends out daily appeals to insurance companies for denied claims to maintain consistent cash flow of assigned A/R.
  • Resolves incoming correspondence or telephone inquiries in a timely manner in accordance with payer deadlines.

CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually, employing over 157,000 employees across 24 states.

US

  • Investigates and analyzes Motor Vehicle Accident accounts.
  • Identifies and coordinates insurance benefits, resolving outstanding balances.
  • Acts as a liaison between clients, attorneys, and insurance companies.

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations. They leverage expertise and a unified intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers nationwide.

US

  • Accurately review denied claims to identify root causes.
  • Communicate directly with insurance representatives to negotiate settlements.
  • Monitor denial trends and provide actionable feedback to billing and clinical teams.

Mindoula is a healthcare organization. They are seeking an Account Receivable Representative and value candidates with strong communication and problem-solving skills.

US

  • Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services.
  • Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference.
  • Record after-call actions and perform post-call analysis for the claim follow-up.

TruBridge connects providers, patients, and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. They are a remote team that encourages their employees to push boundaries and look at things differently.

US

  • Contacts insurance companies for status on outstanding claims.
  • Processes and follows up on appeals to insurance companies.
  • Works outstanding accounts receivable from assigned work queues.

US Anesthesia Partners is dedicated to providing high-quality anesthesia services. They offer equal employment opportunities to all employees and applicants.

US

  • Coordinating payor denial and appeal follow up activities to ensure timely response from third party payors.
  • Communicating and coordinating with various individuals/distributions and assisting with monitoring of the day to day activities related to appeal follow up and denials.
  • Maintaining the hospital tracking tool/application that stores/communicates all denial and review activity.

Shriners Children’s is an organization that respects, supports, and values each other. They provide excellence in patient care, embracing multi-disciplinary education, and research with global impact and were named the 2025 best mid-sized employer by Forbes.

US

  • Maintains the practice management system by entering accurate data, verifying and updating insurance and claims information, handles carrier correspondence, manages EOBs, and keys payments received into the system.
  • Prepares, reviews, submits, and follows up with clean claims to various companies/individuals.
  • Collects, posts, and manages patient account payments.

US Anesthesia Partners provides comprehensive anesthesia care. They are committed to clinical excellence and outstanding patient experience.

US

  • Investigate, evaluate, and negotiate healthcare subrogation matters
  • Understand and apply Medicare, Medicaid, ERISA, and related laws
  • Conduct outbound calls and communicate with attorneys and insurers

Katch is a healthcare technology company specializing in payment integrity and subrogation solutions. They partner with health plans, providers, and other stakeholders to identify, recover, and prevent payment errors to reduce costs and improve efficiency. Katch is a fast-growing team that thrives in a startup environment.

US

  • Investigate billing concerns, working closely with patients and insurance providers.
  • Improve the patient experience while strengthening billing processes.
  • Resolve complex billing issues to ensure timely, accurate resolutions.

Rula is dedicated to treating the whole person and aims to create a world where mental health is no longer stigmatized. They are a remote-first company that strives to be a force for positive change in the field of mental healthcare.

US

  • Follow VitalCaring billing Standard Operating Procedures and regulatory billing guidelines
  • Collaborate with your supervisor and the billing team to address payor and billing concerns
  • Ensure documentation accuracy and submit claims in accordance with Medicare and other payor requirements

VitalCaring is a leading provider of home health and hospice services. Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. They foster a culture of support, growth, and excellence.

$55,000–$55,000/yr
US

  • Submitting clean claims efficiently and accurately for your assigned clinics
  • Following up on denials and rejections with urgency and clarity
  • Posting payments, reconciling accounts, and communicating proactively with clinics

Jane is a founder-led, high-growth SaaS company. They build products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities, with over 700 employees working remotely across Canada, the US, and the UK.

US

  • Accountable for making decisions supported by policy based on confidential financial information to determine qualification for CICP, Charity programs, or payment arrangements.
  • Verify coverage and authorization for all scheduled procedures using scheduling and registration information; populate price estimate tool to decide patient portion.
  • Act as a liaison between patients, physicians, patient clinics, case management, centralized billing office, third party Medicaid eligibility vendor and community agencies.

CommonSpirit has over 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services and is accessible to nearly one out of every four U.S. residents. They are committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

US

  • Responsible for complete, accurate, and timely processing of all designated claims.
  • Investigates denial sources, resolves and appeals denials, which may include contacting payer representatives.
  • Works with internal teams and care center staff to ensure optimal revenue cycle functionality.

Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors. Their platform consists of scalable operations and cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

US

  • Makes decisions supported by policy based on confidential financial information.
  • Utilizes scheduling and registration information to verify coverage and authorization.
  • Acts as a liaison between the patients, physicians, patient clinics, case management, centralized billing office, third party Medicaid eligibility vendor and community agencies.

CommonSpirit Health has more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services. They are committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

US

  • Under the direction of the Patient Accounts Manager, the Patient Accounts Specialist is involved in medical billing and follow-up.
  • Participates in training and auditing of Patient Account Representatives.
  • Identifies delinquent accounts to expedite resolution.

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. They are committed to transforming the health care experience with high-quality care for every stage of life.

US

  • Educate HCPs on Patient Support Programs, providing tailored education to healthcare providers and their staff.
  • Provide Reimbursement Expertise, educating HCPs on the local payer landscape through education engagements.
  • Address Access Barriers, providing assistance to HCPs to compliantly troubleshoot claims at retail pharmacies.

Valeris is a fully integrated life sciences commercialization partner providing comprehensive solutions across the healthcare value chain. Formed by the merger of PharmaCord and Mercalis, they work on behalf of life sciences companies to improve the patient experience. They provide commercialization solutions to more than 500 life sciences customers and have provided access and affordability support to millions of patients.

US

  • Inputs and updates insurance information in appropriate screens.
  • Verifies insurance eligibility online or by phone and identifies primary and secondary insurance.
  • Obtains claim numbers and verifies claims for Workmen’s Comp and Auto Insurance.

Munson Healthcare is a healthcare provider. They require all employees to be vaccinated or have lab-confirmed immunity for certain diseases and to receive a flu vaccine annually, with medical or religious exemptions available.