Manage day‑to‑day client relationships and support issue resolution.
Lead Client Business Reviews with Sales and highlight return on investment.
Conduct periodic Workflow Assessments, including planning sessions and user shadowing.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments, with a team of 23,300 people across 32 countries.
Deliver exceptional client satisfaction while supporting annual contract renewals.
Ensure all contractual commitments are fulfilled.
Act as primary relationship owner throughout client lifecycle.
Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Their team empowers people to lead healthier lives through data-driven solutions that reduce costs while improving health outcomes.
Own and drive growth targets across a portfolio of agency accounts
Identify expansion opportunities and develop strategic plans to increase product adoption and revenue
Deliver measurable, ongoing value to maintain strong retention across your book of business
HealthSherpa is a highly profitable, fast-growing healthcare startup, with a small and mighty team of 230 helping people find and enroll in individual health coverage. They're a mission-driven, double bottom-line company that is committed to building a well-balanced team with inclusive and equitable spaces.
Serve as the primary point of contact for clients.
Identify and implement Client Success process enhancement opportunities.
Create and oversee client-specific and organizational KPIs.
Arine is a healthcare technology and clinical services company ensuring individuals receive the safest and most effective treatments. With a mission to redefine excellent healthcare, they tackle medication-related issues through their SaaS platform, leveraging data science, machine learning, AI, and clinical expertise.
Responsible for managing and growing client relationships through hands on partnership.
Delivering exceptional service, aligning client expectations with internal capabilities.
Driving satisfaction and retention through consistent, proactive communication.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations. They leverage industry expertise and a unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals and surgery centers. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024. They are also among the top one percent of companies to make the Inc. 5000 list for the last eleven years.
Lead a designated book of business aligned to HealthJoy’s most strategic broker partners.
Be a key driver of HealthJoy’s revenue goals through proactive account management, strategic expansion, and world-class retention efforts.
Build strong, consultative relationships across all levels of a customer organization, from day-to-day champions to C-Suite stakeholders.
HealthJoy guides employees to affordable, high-quality healthcare by consolidating clients’ health and wellness strategies into the HealthJoy Benefits OS, a simple, unified digital experience, leading to healthier employees and a healthier bottom line. With over $100M in fundraising to date, HealthJoy has garnered workplace awards and grown globally to over 300 team members.
Own executive-level relationships for top-tier healthcare accounts (TCV $200k+).
Co-create Joint Business Plans and lead Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation.
Act as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team.
Propelus simplifies workforce compliance management across healthcare. With innovative technology and strategic partnerships, Propelus empowers millions of professionals, employers, and regulators to create a connected and efficient healthcare ecosystem.
Own a portfolio of employer clients and be accountable for retention and growth outcomes.
Lead client implementations to drive high adoption rates among employers and their employees.
Conduct monthly/quarterly business reviews for employer clients and their broker and consultant partners.
RxSaveCard was founded in 2024 with a mission to reduce pharmacy costs for employers and their employees. Their innovative model is unique in the market, and they are building a modern, card-based approach to prescription benefits that simplifies a complicated system.
Own the Client Relationship: Serve as the primary client lead during implementation.
Lead Solution Deployments: Oversee customer onboarding (planning, configuration, testing, training, go-live, support) with clear project plans, milestones, and risk mitigation.
Leverage Impact Metrics: Use established KPIs (e.g., time saved, turnaround reduction) to demonstrate ROI and support customer expansion strategies.
Ascertain is building AI agents to automate the administrative work that burdens care teams. They are in major health systems and large specialty groups, saving hundreds of staff hours every week.
Drive growth by upselling products and services within Key Accounts.
Maintain strong customer relationships and ensure high customer satisfaction.
Retain customers by demonstrating clear ROI.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Own and deepen relationships with a portfolio of 5–10 enterprise healthcare customers.
Serve as a strategic advisor to C-suite and VP-level stakeholders.
Develop and execute comprehensive account strategies and success plans.
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. The company has millions of patients navigating inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Develop and implement Sales plans that result in maintaining and renewing YoY revenue within assigned accounts.
Actively “farm”, prospect, and sell Consumer Engagement solutions within assigned accounts.
Develop account plans that supports the client strategy for revenue retention and growth.
Cotiviti is a dynamic, growing healthcare analytics company whose clients include most of the nation’s health insurance plans as well as prominent employers, provider organizations and health benefits brokers. They are working at the center of healthcare innovation and improvement.
Own and manage mid-market client and broker relationships.
Deliver an exceptional client experience by executing key workflows.
Track and analyze client success KPIs, translating insights into action plans.
Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. They are one of the fastest-growing healthcare technology companies, trusted by sophisticated employers and providers, building a team of talented, mission-driven individuals.
Be responsible for the happiness of our care partners and clinicians
Create new strategies to engage with clinicians that refer to Headway
Build and grow relationships with care partners’ (health systems, medical clinics, and other strategic partners) teams and leadership
Headway's mission is to fix the mental healthcare system by building a new one everyone can access. They have automated the admin work for therapists and over 70,000 providers across all 50 states run their practice on their software, serving over 1 million patients.
Own the full post-sales customer lifecycle for your assigned enterprise accounts.
Lead renewal strategies end-to-end, including pricing proposals and contract negotiations, to drive retention and account growth.
Partner cross-functionally with Sales and Key Accounts teams to identify and execute on expansion and cross-sell opportunities.
Superhuman is an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites, and they value their differences, encouraging all to apply.
Own overall program execution and operational delivery for a strategic client within Cotiviti’s Value‑Based Care solutions.
Act as the primary point of coordination across internal teams including Product Management, Engineering, Data Analytics, Operations, Implementation, and Support to ensure alignment and timely execution.
Proactively identify delivery risks, dependencies, and obstacles; orchestrate appropriate internal resources to resolve issues before they impact clients.
Cotiviti delivers quality, value-based payment, and related platform solutions. They are an equal opportunity employer that recruits, hires, and promotes individuals based on their qualifications for a specific job.
Orchestrate implementations, capture critical details, and distill complex discussions into crisp takeaways and action items.
Maintain real-time, accurate documentation in Salesforce and Asana. Capture decisions with laser focus.
Co-manage 10–15 healthcare customers, ensuring retention and contract expansion through tight execution and professional presence.
IMPaCT unlocks the power of the grassroots community health workforce. They have built the largest and most scientifically-proven Community Health Worker platform in the country, used across 22 states by 70+ organizations. They provide competitive compensation and equity grants, comprehensive benefits and plenty of opportunities for team-building and fun.
Own and manage assigned health plan accounts as the primary point of contact.
Build strong, trusted relationships with clients, handling escalations professionally.
Coordinate with internal teams to track and resolve complex client issues promptly.
They are focused on connecting candidates with jobs through an AI-powered matching process. They value engagement, offer continued learning opportunities, and encourage community involvement.
Be accountable for long term strategy, relationships, and growth of a dedicated book of key health plan partners.
Lead, mentor, and advocate for a team of Payor Partnership Managers, ensuring they have the tools, training, and strategic guidance to exceed their individual goals.
Own contract strategy & renewals to optimize partnership structure and success.
Equip is a virtual, evidence-based eating disorder treatment program focused on ensuring access to effective treatment. Founded in 2019, Equip is a fully virtual company with a highly-engaged, passionate, and diverse culture.