Be the primary liaison between clients and our teams (Operations, Legal, Compliance, Finance, Project Management, Client Success).
Be the lead for client strategic programs, ensuring the smooth execution of Experian-supported projects.
Represent the voice of the client internally, advocating for their needs and driving resolution of issues.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company, they have a team of 22,500 people across 32 countries, with corporate headquarters in Dublin, Ireland.
Deliver exceptional client satisfaction while supporting annual contract renewals.
Ensure all contractual commitments are fulfilled.
Act as primary relationship owner throughout client lifecycle.
Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Their team empowers people to lead healthier lives through data-driven solutions that reduce costs while improving health outcomes.
Responsible for managing and growing client relationships through hands on partnership.
Delivering exceptional service, aligning client expectations with internal capabilities.
Driving satisfaction and retention through consistent, proactive communication.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations. They leverage industry expertise and a unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals and surgery centers. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024. They are also among the top one percent of companies to make the Inc. 5000 list for the last eleven years.
Manage existing customer relationships to increase adoption, use and growth of Experian's product's and services.
Daily supporting of client's strategic plans to ensure execution of relevant Experian-supported projects.
Educate clients on the latest Experian products and services relevant to customer-focused feedback and shared industry insight.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries.
Manage current clients and new business development/sales.
Prospect and develop relationships with new clients.
Negotiate annual and individual pricing contracts and agreements.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries.
Build and manage relationships with existing clients by thoroughly researching and understanding their business requirements.
Collaborate with Account Executives, pricing teams, product support, project managers, and delivery organizations to ensure accurate client deliverables.
Drive new business opportunities within established relationships through up-selling and cross-selling of additional solution categories.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.
Lead and expand strategic business relationships, driving retention, client satisfaction and growth activities within an assigned portfolio of Global Enterprise accounts.
Develop executive-level relationships with clients by researching and understanding complex business needs, responding to client requests, and serving as the primary liaison between the client and internal departments.
Create and maintain strategic account plans for top Global Enterprise clients.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries.
Focus on maximizing client satisfaction and value by analyzing client data.
Develop and execute comprehensive strategies to improve client retention, engagement, and expansion.
Build relationships with client stakeholders, addressing concerns, and identifying potential upselling opportunities.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They have a team of 23,300 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.
Manage opportunities within current business accounts, calling on customers about new products.
Increase Experian revenue by managing and closing deals with existing customers.
Consult with C-level decision makers to understand needs and develop complex solutions.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries.
Lead client facing sales efforts for current clients and new logo prospects within an assigned territory.
Conduct discovery to understand client needs, challenges, and objectives; design and propose tailored solutions aligned to Experian Employer Services offerings.
Drive growth in assigned territory through cross-sell, new sell, and expansion strategies.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries.
Own implementation and onboarding, including project‑managing technical integrations.
Build and nurture strong, strategic, long‑term relationships across all levels of client organizations.
Develop and execute strategic account and BoB plans, including growth and expansion strategies.
Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. It is a certified Great Place to Work that values diversity, inclusion, and innovation to improve health outcomes and contain costs.
Develop and implement Sales plans that result in maintaining and renewing YoY revenue within assigned accounts.
Actively “farm”, prospect, and sell Consumer Engagement solutions within assigned accounts.
Develop account plans that supports the client strategy for revenue retention and growth.
Cotiviti is a dynamic, growing healthcare analytics company whose clients include most of the nation’s health insurance plans as well as prominent employers, provider organizations and health benefits brokers. They are working at the center of healthcare innovation and improvement.
Develop, foster, and maintain relationships with customer accounts.
Serve as the client’s advocate, including monitoring and supporting all activity and managing problem resolution.
Ensure effective communication with clients regarding new edits and system issues and upgrades.
Cotiviti is a healthcare analytics company that helps payers improve their financial performance through data-driven solutions. It is a mid-size company that values proactive problem-solving and strong communication.
Expand the number of accounts and custodial assets for existing clients.
Establish and maintain strong relationships with clients and their consultant/broker and other vendor partners.
Engage in consultative strategic activities with clients such as overall corporate and benefits strategies benefit plan review, CDH account adoption best practices and financial health.
HealthEquity's mission is to save and improve lives by empowering healthcare consumers. They value their employees and strive to create a workplace where individuals feel valued beyond their positions and are committed to being an inclusive employer, ensuring equal opportunities for all.
Scale and lead Optain’s US customer success function, owning a portfolio of accounts and managing a growing team.
Drive exam utilization, reduce churn, expand revenue within existing accounts, and ensure customer value.
Own the customer health framework, lead business reviews, identify upsell opportunities, and partner with US Business Development.
Optain is a healthcare company using clinicians, software, and hardware to rethink care. They use the eye as a window to improve how we screen, manage, and treat eye and systemic conditions and are committed to expanding and improving care. Optain closed Series A with expectations of rapid commercial growth.
Own the Client Relationship: Manage accounts and build strong relationships with stakeholders.
Ensure Successful Implementation & Adoption: Partner with Implementation to drive smooth onboarding.
Drive Performance & Outcomes: Monitor usage and performance metrics and improve client results.
Ascertain is building AI agents to automate the administrative work that burdens care teams and is saving hundreds of staff hours every week. They are backed by Northwell Health and Deerfield Management and are on a mission to restore time, trust, and focus to the people who keep healthcare running.
Facilitate weekly in-person client meetings in order to build strong relationships focused on helping facilitate the change management process within SMB/Consumer clients
Identify opportunities to adjust client processes to maximize Ocrolus footprint
Communicate client needs, demands and goals to our internal teams
Ocrolus is on a mission to help lenders automate workflows. Ocrolus' AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month.
Develop/implement strategies, (up-sells of new products/solutions to existing clients)
Cultivate and establish strategic relationships with clients, focus on product demonstrations, contract negotiations, and closing accounts
Conduct phone sales calls and onsite cold calls to develop targets through the sales cycle to close
Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries.
Provide a exceptional experience to your assigned accounts’ key stakeholders
Foster long term customer relationships that grow loyalty to WorkOS and WorkOS products
Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. They recently raised a $100M Series C, valuing the company at $2B, and power enterprise features for many of the fastest-growing AI companies.