Relationship Manager - Credit Unions

Client Management:

• Management of existing customer relationships to increase adoption, use and growth of Experian's product's and services.
• Daily supporting of client's strategic plans to ensure execution of relevant Experian-supported projects.
• Maintain communication with clients is frequent which includes weekly/monthly/quarterly status calls (virtual) with and travel to client locations

Sales Acumen:

• Together with Client Executive partner: Full responsibility for meeting annual sales revenue targets, driven through client renewals and organic growth of existing accounts through cross-sell / up-sell activities.
• Manage sales pipeline (Salesforce), revenue tracking and forecasting to support team weekly, monthly quarterly and annual vertical/territory/account planning and associated financial reporting
• Negotiate complex client contracts for both standard and custom Experian products and services

Strategic Planning:

• Define and own strategic account plans to unlock investments focused on client's evolving goals
• Research and reach assigned client organizations to drive alignment through executive and daily influencers to meet dynamic strategic account plans
• Create compelling presentations referencing relevant market trends, best practices and case studies