Senior Client Executive

Client Relationship Leadership:

• Develop trusted, executive-level relationships by understanding each client's strategy, products, and operational needs.
• Be a senior liaison between the client and cross-functional teams to ensure alignment, issue resolution, and execution excellence.
• Anticipate client needs and proactively surface risks, gaps, or high-value growth pathways before they materialize.

Commercial Management & Growth:

• Manage renewal strategy and execution with a focus on revenue protection and expansion.
• Lead development of upsell strategies by advising clients on product bundles, platform capabilities, integrations, and best practices.
• Monitor subscriber performance, portfolio trends, and client health to identify opportunities or threats to revenue.

Revenue Forecasting & Business Discipline:

• Deliver accurate revenue forecasting through rigorous analysis, structured planning, and disciplined opportunity management.
• Provide timely, reliable insight into retention risk, expected renewals, and upsell trajectories.
• Maintain CRM discipline and ensure all opportunities, risks, and forecasts reflect real-time business realities.