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Client Relationships:
- Maintain and expand business relationships.
- Respond to client requests and act as a liaison between the client and internal departments.
- Educate clients on new and existing projects/products.
Account Management:
- Create and maintain strategic account plans for top clients.
- Support the renewal of existing business.
- Gather data and insights regarding usage to demonstrate business impact and value.
Collaboration:
- Marshal resources to ensure client satisfaction.
- Collaborate with the Customer Success team for data quality best practices.
- Refer leads to Client Development Executive
Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They have a team of 22,500 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.