Source Job

US

  • Be responsible for the happiness of our care partners and clinicians
  • Create new strategies to engage with clinicians that refer to Headway
  • Build and grow relationships with care partners’ (health systems, medical clinics, and other strategic partners) teams and leadership

Customer Success Healthcare

20 jobs similar to Senior Partner Success Associate, Care Partnerships

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$95,400–$106,000/yr
US Canada

  • Drive and own Strategic partnerships with clients and act as the primary point of contact for assigned accounts.
  • Act as a trusted advisor to customers to drive adoption of solutions and ensure they leverage value.
  • Maintain customer engagement levels and support customer NPS scores.

PointClickCare helps providers deliver exceptional care. They are a leading health tech company that’s founder-led and privately held, empowering employees to push boundaries and innovate.

US 3w PTO

  • Be accountable for long term strategy, relationships, and growth of a dedicated book of key health plan partners.
  • Lead, mentor, and advocate for a team of Payor Partnership Managers, ensuring they have the tools, training, and strategic guidance to exceed their individual goals.
  • Own contract strategy & renewals to optimize partnership structure and success.

Equip is a virtual, evidence-based eating disorder treatment program focused on ensuring access to effective treatment. Founded in 2019, Equip is a fully virtual company with a highly-engaged, passionate, and diverse culture.

$140,000–$180,000/yr
US Unlimited PTO

  • Grow qualified referral volume across existing partnerships.
  • Drive renewals and achieve >100% Net Revenue Retention.
  • Serve as a cross-functional intelligence hub.

Movn Health is redefining how people recover from heart disease. As the nation's leading virtual cardiac rehabilitation and cardiovascular care provider, our mission is to help every person live a longer, stronger, and more confident life after a heart event. At Movn Health, they believe heart care should be human, proactive, and accessible to everyone — and they're building the future of cardiac recovery to make that vision real.

US 4w PTO

  • Build and manage relationships with key stakeholders across health plans.
  • Design and implement referral pathways within health plan workflows to connect members.
  • Monitor referral trends and proactively engage case managers to increase appropriate referrals.

Ophelia is a healthcare startup that provides medication and clinical care through a telehealth platform to help individuals with OUD. They are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by technology and healthcare investors.

$155,358–$203,070/yr
US Unlimited PTO

  • Serve as the national point of contact for key brokerage and consulting partners.
  • Drive growth by generating qualified opportunities through consultant partners
  • Build and deepen relationships across the brokerage and consulting ecosystem

Modern Health is a mental health benefits platform for employers, offering access to resources for emotional, professional, social, financial, and physical well-being. They are a fully remote workforce known for their "It Takes a Village" culture centered around empathy and accountability.

US

  • Lead Upstream’s efforts to cultivate strategic partnerships and drive expansion into new markets across the assigned region.
  • Oversee a high-performing team responsible for identifying, developing, and formalizing partnerships with healthcare centers, state and local government entities, community organizations, and influential networks.
  • Champion Upstream’s mission to ensure that equitable patient-centered contraceptive care is basic healthcare.

Upstream USA is a national, nonpartisan nonprofit dedicated to ensuring that equitable, patient-centered contraceptive care is available to everyone. They operate with a culture of aggressive growth and a laser focus on measurable outcomes and are supported entirely by venture philanthropy.

US

  • Lead outbound business development efforts to identify and engage prospective partners.
  • Develop partnership strategies across specialty behavioral health providers and digital therapeutic partners.
  • Structure creative partnership models including white-label offerings and embedded solutions.

BetterHelp's mission is to remove traditional therapy barriers and make mental healthcare accessible. Founded in 2013, they are the world's largest online therapy service with over 30,000 licensed therapists and are committed to being part of the mental health solution.

$116,000–$156,000/yr
US Unlimited PTO

  • Identify and pursue new partnership opportunities aligned with HealthEquity’s growth strategy.
  • Develop and manage a pipeline of net-new partnership opportunities across healthcare and financial services.
  • Own the full partnership sales life-cycle from prospecting through contract execution and early implementation.

HealthEquity aims to save and improve lives by empowering healthcare consumers. They connect health and wealth and value their employees.

  • Recruit, hire, and onboard growth professionals to build referral partnerships.
  • Build and maintain strategic relationships with regional health systems and enterprise clients.
  • Drive consistent achievement of quarterly and annual revenue targets for the region.

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. They offer a variety of programs including remote patient monitoring, behavioral health management, and chronic care management.

US

  • Support the onboarding of new home care agencies and other partners by assisting with workflow setup and training coordination.
  • Serve as a primary operational point of contact for assigned home care partners and designated partnerships.
  • Monitor and track partner performance metrics including referral response times and caregiver feedback.

Ceresti Health empowers family caregivers through its innovative Caregiver-Enabled Dementia Program. They leverage technology, AI, data, and personalized coaching to improve health outcomes and reduce hospitalizations. They value creativity, accountability, and impact, fostering a collaborative work environment.

$100,000–$110,000/yr
US Unlimited PTO

  • Lead a designated book of business aligned to HealthJoy’s most strategic broker partners.
  • Be a key driver of HealthJoy’s revenue goals through proactive account management, strategic expansion, and world-class retention efforts.
  • Build strong, consultative relationships across all levels of a customer organization, from day-to-day champions to C-Suite stakeholders.

HealthJoy guides employees to affordable, high-quality healthcare by consolidating clients’ health and wellness strategies into the HealthJoy Benefits OS, a simple, unified digital experience, leading to healthier employees and a healthier bottom line. With over $100M in fundraising to date, HealthJoy has garnered workplace awards and grown globally to over 300 team members.

$106,400–$131,000/yr
US 18w maternity 16w paternity

  • Serve as the product expert and mental health advocate for a book of business of Spring Health’s health plan customers.
  • Develop and maintain positive working relationships with multiple health plan customers.
  • Consistently demonstrate Spring Health’s value proposition and link to health plan customer’s defined success metrics.

Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies and have a valuation of $3.3 billion.

$130,000–$160,000/yr
US 4w PTO

  • Build and maintain relationships with Imagine Pediatrics health plan partners.
  • Track contractual requirements to ensure timely and accurate deliverables and reporting.
  • Collaborate with internal teams to improve performance and solve pain points.

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that is reimagining care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans.

$180,000–$200,000/yr
US

  • Lead the strategy and execution of Transcarent’s Trusted Partner Ecosystem.
  • Identify, source, negotiate, and manage vendor and partner relationships that expand Transcarent’s capabilities.
  • Drive measurable outcomes and contribute meaningfully to revenue growth.

Transcarent is a health and care platform that brings medical, pharmacy, and point solutions together. They serve over 1,700 employers and health plans, providing information, guidance, and care to 21 million members.

$117,300–$169,000/yr
US 4w PTO

  • Own partner relationships post-signature.
  • Drive partner performance and execution.
  • Improve partner processes and operating rhythms.

Oura's mission is to empower every person to own their inner potential. They provide award-winning products that help their global community gain a deeper knowledge of their readiness, activity, and sleep quality. As a quickly growing company focused on helping people live healthier and happier lives, they ensure that their team members have what they need to do their best work — both in and out of the office.

$150,000–$180,000/yr
US

  • Serve as the primary point of contact for clients.
  • Identify and implement Client Success process enhancement opportunities.
  • Create and oversee client-specific and organizational KPIs.

Arine is a healthcare technology and clinical services company ensuring individuals receive the safest and most effective treatments. With a mission to redefine excellent healthcare, they tackle medication-related issues through their SaaS platform, leveraging data science, machine learning, AI, and clinical expertise.

Unlimited PTO

  • Conduct outreach calls to practices, and build immediate rapport and trust by adapting approach to their needs
  • Lead individual and group practice meetings to build successful workflows with the Stellar application and drive performance on key outcomes
  • Quickly triage inbound emails and answer questions from practices

Stellar Health helps primary care providers put patient health first with their technology platform, people, and analytics. They are a US-based Health-tech backed by Top VCs with an established product & proven operating model.

$70,000–$80,000/yr
US Unlimited PTO

  • Deliver exceptional client satisfaction while supporting annual contract renewals.
  • Ensure all contractual commitments are fulfilled.
  • Act as primary relationship owner throughout client lifecycle.

Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Their team empowers people to lead healthier lives through data-driven solutions that reduce costs while improving health outcomes.

US

  • Partner with RCM leadership to monitor performance trends and identify revenue cycle opportunities.
  • Support payer contracting activities, including onboarding clinical network agreements.
  • Act as program manager for strategic payer partnership initiatives and drive implementation.

Headspace provides access to lifelong mental health support. They combine content, clinical care, and technology to help millions of members around the world get support. Their culture is collaborative, inclusive, and grounded in their values.

$147,040–$183,000/yr
US Unlimited PTO

  • Own implementation and onboarding, including project‑managing technical integrations.
  • Build and nurture strong, strategic, long‑term relationships across all levels of client organizations.
  • Develop and execute strategic account and BoB plans, including growth and expansion strategies.

Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. It is a certified Great Place to Work that values diversity, inclusion, and innovation to improve health outcomes and contain costs.