Customer Success Manager

The Role:

• Managing the Hospitals & Health Systems line of business.
• Providing world-class strategic partnerships to their clients.
• Acting as a trusted advisor to the customer, ensuring a deep knowledge of the customers’ business to be able to provide value add solutions.

Key Responsibilities:

• Execute on product utilization to ensure customers achieve a significant return on investment.
• Help drive the overall customer adoption and success.
• Coordinate with cross-functional teams to provide solution focused presentations and develop territory specific strategic plans.

Required Experience:

• Prior healthcare sales/account management experience.
• Exposure to health care organizations required.
• Experience with EHR is a definite asset.