Own end-to-end revenue cycle performance across claims submission, denial management, and A/R follow-up
Manage and hold external billing vendors accountable to defined KPIs and service expectations
Monitor first-pass resolution rates, denial trends, and aging buckets to proactively mitigate revenue risk
Thirty Madison is a healthcare company that builds specialized healthcare brands that focuses on specific ongoing conditions, and thoughtfully designed to support the unique needs of its community with personalized treatments and care. They have built a number of brands and are continuing to grow rapidly.
Serve as the primary liaison between customers and internal teams, fostering strong, long-term relationships.
Analyze customer performance metrics, identify trends, and suggest improvements to optimize revenue cycle processes.
Drive customer satisfaction, retention, and advocacy through strategic engagement, ensuring high Net Promotor Scores (NPS) and strong customer references.
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. The employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
Develop and implement Freenome’s enterprise-wide revenue cycle strategy.
Build, coach, and develop a high-performing team and foster a culture of accountability.
Establish and oversee all processes related to coding, claims submission, reimbursement, and accounts receivable management.
Freenome is an equal-opportunity employer that values diversity. They are committed to building a career with their company and offer future opportunities via email alerts.
Partner with RCM leadership to monitor performance trends and identify revenue cycle opportunities.
Support payer contracting activities, including onboarding clinical network agreements.
Act as program manager for strategic payer partnership initiatives and drive implementation.
Headspace provides access to lifelong mental health support. They combine content, clinical care, and technology to help millions of members around the world get support. Their culture is collaborative, inclusive, and grounded in their values.
Own the full revenue cycle end-to-end: charge capture, claim submission, denial management, payment posting, and patient collections.
Drive RCM internalization — evaluate current vendor relationships, build the business case for what to bring in-house, and execute the transition without disrupting cash flow.
Partner with the contracting team to translate newly negotiated payor terms into billing workflows.
Dreem Health is America’s leading digital sleep clinic, powered by Sunrise’s technology. They make sleep care simple by replacing long waits and in-lab sleep studies with home-based testing, expert telehealth visits, and personalized treatment plans. They have 100+ clinicians, engineers, and operators across the U.S. and Europe.
Own and deepen relationships with a portfolio of 5–10 enterprise healthcare customers.
Serve as a strategic advisor to C-suite and VP-level stakeholders.
Develop and execute comprehensive account strategies and success plans.
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. The company has millions of patients navigating inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Responsible for managing and overseeing activities for multiple value streams within the revenue cycle.
Provide ongoing input in the strategic planning of business requirements and corporate objectives for the Revenue Cycle.
Ensure compliance with all federal, state, and local statutes and regulations, as well as all third-party payer policies.
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
Ensure coordination of provider invoice activities to support timely reimbursement.
Research and resolve claim denials that fail payer edits, preparing corrections and appeals.
Verify patient eligibility, benefits, and health‑plan information using payer databases.
CareCentrix supports value-based care by providing care management and transition of care services. They focus on improving patient outcomes and managing healthcare costs through a range of programs and services. The company values caring, doing the right things and striving for excellence.
Responsible for complete, accurate, and timely processing of all designated claims.
Investigates denial sources, resolves and appeals denials, which may include contacting payer representatives.
Works with internal teams and care center staff to ensure optimal revenue cycle functionality.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors. Their platform consists of scalable operations and cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.
Supervise offshore/global VA revenue cycle staff and ensure adequate coverage and productivity.
Conduct regular team check-ins and performance reviews to develop staff capability.
Monitor key revenue cycle metrics and implement action plans to address underperformance.
EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery and earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. The company is a multi-year Top Workplaces honoree and believes that investing in employees is the key to their success.
Perform monthly billing operations including claims reconciliation and revenue review.
Contribute to the revenue cycle process, including claims submission and payment posting.
Collaborate with Sales, Product, Data, and Client Success teams on issue resolution.
Vida Health is a virtual, personalized obesity care provider. Vida's team of Obesity Medicine-Certified Physicians helps people lose weight, reduce stress and improve their overall health, and is trusted by Fortune 100 companies.
Unpostables management that includes researching and resolving records that have not been matched to athenaOne related charges.
Reconciliation of re-adjudicated claims/payer takebacks.
Make independent decisions regarding claim adjustments, resubmission, appeals, and other claim resolution techniques as needed.
Privia Health is a technology-driven physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices. They aim to improve patient experiences and reward doctors for delivering high-value care.
Performs claims processing, insurance and charge verification, payment posting, account resolution, customer service and follow up.
Educates staff and physicians on CPT/HCPCS/ICD-10 codes and appropriate documentation requirements to reduce errors and remain compliant.
Works directly with staff when needed for insurance authorization assistance, IPA guidance and insurance optimization.
Community is committed to providing the highest standard of care. They value their diverse team members and offer various opportunities for growth and development.
Conduct quality reviews, audit revenue cycle claims and workflows against established standard operating procedures (SOPs).
Develop, collect, analyze, report and measure multiple quality improvement initiatives that supports RCM operational functions.
Identify potential deficiencies in processes via analysis and trends.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care. The Privia Platform consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.
Drive sustainable cash flow and reduce delinquency risk.
Improve working capital performance.
Develop high-performing teams.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business, employing more than 1,200 people all over the United States.
Responsible for managing and growing client relationships through hands on partnership.
Delivering exceptional service, aligning client expectations with internal capabilities.
Driving satisfaction and retention through consistent, proactive communication.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations. They leverage industry expertise and a unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals and surgery centers. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024. They are also among the top one percent of companies to make the Inc. 5000 list for the last eleven years.
Build and maintain relationships with customers and internal RealPage staff.
Consult with customers on operational questions related to Revenue Management.
Coordinate regular performance calls reporting to management regarding financial results, revenue management adoption behavior, leasing velocity and market conditions.
RealPage provides software and data analytics to the real estate industry. They have a comprehensive benefit plan and are committed to creating an inclusive environment for all employees.
Manage a portfolio of existing, “live” customers on the SmarterDx platform
Develop deep relationships with customers at all levels, acting as the customer's trusted advisor, and providing guidance and knowledge to help them achieve their business objectives
Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.