Build and lead a high-performing AR and collections team, including hiring, training, and mentoring.
Implement and enhance scalable processes for collections and AR in alignment with best practices.
Develop and maintain strong relationships with internal stakeholders and external clients to ensure timely collections and issue resolution.
Dutchie is a comprehensive technology platform powering dispensary operations, while providing safe and easy access to cannabis. Dutchie powers thousands of dispensaries across 40+ markets throughout the United States and Canada. They have raised over $600M in funding to date.
Test and iterate rapidly on different collections strategies.
Design and implement predictive collections scoring and automation.
Develop and scale collections outreach models across digital, automated, and agent-led channels.
Tilt provides mobile-first financial products and machine learning-powered credit models that look beyond traditional credit scores. With millions of customers worldwide, they're creating a new credit system that backs the working, whatever they're working toward.
Supervise financial support services employees to ensure quality service delivery and client satisfaction.
Supervise staffing and workflow volumes, and allocate staffing resources effectively.
Ensure team members follow established workflow process, and serve as initial point of contact for questions and concerns.
Williams Lea by RRD is a global business support services company with over 200 years of experience delivering world-class business solutions. They specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services. With a presence in North America, the UK, Europe, and Asia Pacific, they have thousands of employees globally, all working together to help their clients operate more efficiently and effectively.
Lead and oversee all AR operations, including invoicing, collections, payment processing, and reconciliations.
Manage, train, and develop the AR team, including performance and workload oversight.
Improve AR workflows, systems, and policies to increase efficiency and accuracy.
Vert Environmental is a third-party industrial hygiene consulting and testing company serving residential and commercial clients. With over a decade of experience, the company specializes in hazardous materials and is focused on delivering accurate, reliable results.
Identify accounts with overdue payments and find solutions.
Maintain daily, weekly and monthly collection goals.
GoodLeap is a technology company delivering financing and software for sustainable solutions. Over 1 million homeowners have benefited from their technology, and thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s applications to drive customer communication and business intelligence.
Lead accounts receivable execution, credit oversight and post-billing revenue governance.
Work directly with the CFO and partner closely with Revenue Operations, Sales and Laboratory Operations to ensure revenue converts cleanly to cash while maintaining strict GAAP compliance.
Govern within a structured finance environment.
They are the world's leading testing, inspection and certification company recognized as the global benchmark for sustainability, quality and integrity. Their 99,600 employees working across 2,600 offices and laboratories collaborate to enable a better, safer and more interconnected world.
Effectively collect past due AR using a variety of collection methods, techniques, and legal claims.
Focus on root causes of non-payment while bringing past due accounts to a current status.
Regularly review AR and set priorities for effective collection.
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. The firm provides a comprehensive suite of services, products, and data that enables clients to navigate complex, contentious, and often catastrophic situations.
Follow up on delinquent accounts and resolve discrepancies.
Maintain accurate financial records and improve processes.
Vert Environmental is a leading third-party industrial hygiene consulting and testing company, providing comprehensive services for both residential and commercial properties. We have built a strong reputation for delivering fast, accurate, and reliable results with expertise in hazardous materials.
Manage a portfolio of customer accounts to ensure timely collection of outstanding balances.
Communicate effectively and professionally with customers to resolve payment issues and reconcile accounts.
Maintain detailed records of communication and payment commitments in internal systems.
Loadsmart is a growth-stage technology company valued at over $1 billion, reinventing the future of freight using innovative technology. They are a collection of industry veterans and user-centered engineers committed to driving meaningful change with headquarters in Chicago and a globally distributed remote team.