Communicate with customers regarding severely overdue loan payments, explaining the impact of delinquency while working to resolve balances through full payment or structured payment plans.
Manage high-volume inbound and outbound calls using manual and automated dialing systems to contact delinquent account holders nationwide.
Handle customer concerns with empathy and professionalism, using negotiation and problem-solving skills to de-escalate situations while adhering to company policies and regulatory requirements.
Enova International is a leading financial technology company that provides online financial services through their AI and machine learning-powered Colossus™platform. They serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.
Effectively collect past due AR using a variety of collection methods, techniques, and legal claims.
Focus on root causes of non-payment while bringing past due accounts to a current status.
Regularly review AR and set priorities for effective collection.
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. The firm provides a comprehensive suite of services, products, and data that enables clients to navigate complex, contentious, and often catastrophic situations.
Follow up on delinquent accounts and resolve discrepancies.
Maintain accurate financial records and improve processes.
Vert Environmental is a leading third-party industrial hygiene consulting and testing company, providing comprehensive services for both residential and commercial properties. We have built a strong reputation for delivering fast, accurate, and reliable results with expertise in hazardous materials.
Manages a high volume of outbound and incoming member calls regarding delinquent and overdrawn accounts.
Makes payment arrangements within policy and procedure guidelines.
Contacts members with past due accounts, loans, and Visa's via phone, email and mail to discuss outstanding balances and payments.
Peak Credit Union aims to maintain connections with members and local communities to understand their needs. They are an equal opportunity employer who values diversity and does not discriminate based on race, religion, sex, or disability.
Ensure accurate Accounts Receivable positions via collections, credit, research & analysis.
Establish appropriate credit limits by analyzing DSO and external credit risk management tools.
Ensure prompt payment of assigned accounts through telephone, email, and written communication.
FUJIFILM Healthcare Americas Corporation innovates for a healthier world with cutting-edge healthcare solutions, including diagnostic imaging and in-vitro diagnostics. They have over 70,000 employees across healthcare, electronics, business innovation, and imaging, guided by their Group Purpose of “giving our world more smiles.”
Professionally communicate with customers to encourage them to pay their debts.
Maintain trustful relationships while ensuring timely payments.
Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. They are looking for an extraordinary talent who will be part of their unique and diverse team.
Drive sustainable cash flow and reduce delinquency risk.
Improve working capital performance.
Develop high-performing teams.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business, employing more than 1,200 people all over the United States.
Build and lead a high-performing AR and collections team, including hiring, training, and mentoring.
Implement and enhance scalable processes for collections and AR in alignment with best practices.
Develop and maintain strong relationships with internal stakeholders and external clients to ensure timely collections and issue resolution.
Dutchie is a comprehensive technology platform powering dispensary operations, while providing safe and easy access to cannabis. Dutchie powers thousands of dispensaries across 40+ markets throughout the United States and Canada. They have raised over $600M in funding to date.
Test and iterate rapidly on different collections strategies.
Design and implement predictive collections scoring and automation.
Develop and scale collections outreach models across digital, automated, and agent-led channels.
Tilt provides mobile-first financial products and machine learning-powered credit models that look beyond traditional credit scores. With millions of customers worldwide, they're creating a new credit system that backs the working, whatever they're working toward.
Lead accounts receivable execution, credit oversight and post-billing revenue governance.
Work directly with the CFO and partner closely with Revenue Operations, Sales and Laboratory Operations to ensure revenue converts cleanly to cash while maintaining strict GAAP compliance.
Govern within a structured finance environment.
They are the world's leading testing, inspection and certification company recognized as the global benchmark for sustainability, quality and integrity. Their 99,600 employees working across 2,600 offices and laboratories collaborate to enable a better, safer and more interconnected world.
Manage a portfolio of customer accounts to ensure timely collection of outstanding balances.
Communicate effectively and professionally with customers to resolve payment issues and reconcile accounts.
Maintain detailed records of communication and payment commitments in internal systems.
Loadsmart is a growth-stage technology company valued at over $1 billion, reinventing the future of freight using innovative technology. They are a collection of industry veterans and user-centered engineers committed to driving meaningful change with headquarters in Chicago and a globally distributed remote team.
Ensure accurate and timely processing of customer invoices, maintain proactive communication with customers.
Monitor and collect overdue accounts, and minimize Days Sales Outstanding (DSO).
Work closely with internal teams, including Customer Service, E-Payments, Account Payables, IT, and ERP.
Redcare Pharmacy is Europe’s No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. They strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to their vision “Until every human has their health”.