Manage a portfolio of customer accounts to ensure timely collection of outstanding balances.
Communicate effectively and professionally with customers to resolve payment issues and reconcile accounts.
Maintain detailed records of communication and payment commitments in internal systems.
Loadsmart is a growth-stage technology company valued at over $1 billion, reinventing the future of freight using innovative technology. They are a collection of industry veterans and user-centered engineers committed to driving meaningful change with headquarters in Chicago and a globally distributed remote team.
Monitor and maintain accounts within assigned portfolio.
Contact clients via verbal and written communication for payment of past due invoices.
Provide information and/or documentation to both internal and external clients.
Eurofins Scientific is an international life sciences company, providing analytical testing services across multiple industries. With 61,000 staff across approximately 900 laboratories in 61 countries, they offer a portfolio of over 200,000 analytical methods.
Communicate with customers regarding severely overdue loan payments, explaining the impact of delinquency while working to resolve balances through full payment or structured payment plans.
Manage high-volume inbound and outbound calls using manual and automated dialing systems to contact delinquent account holders nationwide.
Handle customer concerns with empathy and professionalism, using negotiation and problem-solving skills to de-escalate situations while adhering to company policies and regulatory requirements.
Enova International is a leading financial technology company that provides online financial services through their AI and machine learning-powered Colossus™platform. They serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.
Manages a high volume of outbound and incoming member calls regarding delinquent and overdrawn accounts.
Makes payment arrangements within policy and procedure guidelines.
Contacts members with past due accounts, loans, and Visa's via phone, email and mail to discuss outstanding balances and payments.
Peak Credit Union aims to maintain connections with members and local communities to understand their needs. They are an equal opportunity employer who values diversity and does not discriminate based on race, religion, sex, or disability.
Effectively collect past due AR using a variety of collection methods, techniques, and legal claims.
Focus on root causes of non-payment while bringing past due accounts to a current status.
Regularly review AR and set priorities for effective collection.
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. The firm provides a comprehensive suite of services, products, and data that enables clients to navigate complex, contentious, and often catastrophic situations.
Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned and pursuant to firm policy to ensure timely remittance.
Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy and departmental procedures.
Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators based on established frequency or as requested.
Williams Lea by RRD provides business support services. They specialize in administrative support, document production, presentation design, and marketing/communications, serving legal, financial, and professional services industries with thousands of employees globally.
Assist customers with questions about their account
Monitor credit limits and release orders
Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. With 160 years of clinical excellence and innovation, their vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value.
Develop and implement policies and procedures for collections to minimize bad debt.
Acumatica is a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability. Acumatica's culture is collaborative and high-energy.
Taking calls from potential AIR Communities customers or future residents
Provide community and lease information as requested
Work with communities and future residents to schedule on-site appointments with leasing consultants
Extenteam revolutionizes the short term vacation rental industry with a proven business model. They are a scaling stage startup of 50, aiming to grow Monthly Recurring Revenue by January 2026 by providing an AI assisted SaaS platform for short term rental businesses.
Qualify prospects and live-transfer strong opportunities to the AE team.
Keep accurate notes and outcomes in the CRM.
Engage is a fast-growing U.S. company that helps small and medium-sized businesses manage their website, hosting, security, and domain registration—all in one platform, with ongoing support from a dedicated account manager. They seem to have a fast paced environment.