Own the end-to-end collections process for the entire AR aging, driving timely resolution of past-due balances through proactive outreach and negotiation
Evolve and enhance collections strategies aligned with company policies, customer segmentation, and risk profiles
Spearhead continuous improvement initiatives be leveraging AI specifically in process documentation, automation, and tooling enhancements to scale the business
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana around the globe. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack and thrive in an innovation-driven environment.
Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned and pursuant to firm policy to ensure timely remittance.
Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy and departmental procedures.
Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators based on established frequency or as requested.
Williams Lea by RRD provides business support services. They specialize in administrative support, document production, presentation design, and marketing/communications, serving legal, financial, and professional services industries with thousands of employees globally.
Monitor and maintain accounts within assigned portfolio.
Contact clients via verbal and written communication for payment of past due invoices.
Provide information and/or documentation to both internal and external clients.
Eurofins Scientific is an international life sciences company, providing analytical testing services across multiple industries. With 61,000 staff across approximately 900 laboratories in 61 countries, they offer a portfolio of over 200,000 analytical methods.
HYER Boots is looking for an Accounts Receivable Specialist to own and execute our day-to-day wholesale AR operations. It seems they value accuracy, follow-through, and building strong working relationships with retail partners.
Proactively contact customers with overdue accounts and identify solutions.
Navigate and resolve difficult customer situations with professionalism and empathy.
Negotiate effective payment arrangements, following Enova's call flow.
Enova International is a leading financial technology company that provides online financial services through their AI and machine learning-powered Colossus™platform. They serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks to create accessible credit for millions.
Professionally communicate with customers to encourage timely payments.
Maintain trustful relationships while ensuring timely payments.
Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. They are looking for an extraordinary talent who will be part of their unique and diverse team.
Support accurate posting of cash receipts and preparation of related reports to keep customer accounts up to date.
Prepare and manage weekly purchase order and portal reconciliation reports, including timely submission of invoices in third-party billing portals.
Triage and respond to Accounts Receivable Zendesk tickets, including W9 and remittance information requests, to provide timely support to internal and external stakeholders.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. They embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates.
OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors, with a focus on crude oil drilling and exploration. They are committed to delivering sustainable solutions in the energy industry and prioritize safety, environmental responsibility, and operational excellence.
Research and contact customers on accounts receivable balances.
Provide timely and accurate responses to escalated billing issues.
Identify risky customers and provide problem resolution.
Enterprise Fleet Management is a full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With over 50 fully staffed offices nationwide and a North American fleet of 765,000 vehicles, they are committed to the investment and development of their people.
Lead and develop the credit and collections team within a global service framework.
Identify and implement process improvements to enhance efficiency in collections and customer service.
Foster a customer-centric approach and maintain strong working relationships across teams.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead daily work assignments and project allocation for the AR team.
Encourage and engage team members for process optimization and continuous improvement.
Manage performance through timely and effective feedback.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead and develop a team of approximately 16 agents specializing in high-risk account collections.
Provide strategic leadership through coaching and performance management to ensure exceptional quality and productivity.
Engage with customers to understand their needs, offering tailored solutions while driving operational success.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share shortlists with hiring companies; the final decision is managed by the internal team.
Own and maintain protocols related to financial operations.
Partner with the Accounts Receivable Manager to track outstanding balances.
Communicate directly with customers and vendors regarding invoices.
Popl is defining a new category we call In-Person Go-To-Market helping revenue teams turn real-world interactions into measurable pipeline and revenue. They are building the infrastructure that makes in-person GTM measurable, scalable, and revenue-driving.
Manage Help Scout and Accounts Receivable processes from start to finish.
Execute invoicing processes with extreme precision, maintaining a 97% or higher billing accuracy rate.
Act as a diplomat for the brand, handling tense interpersonal situations with tact.
Prompt Therapy Solutions is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest-growing company in the space and the new standard in healthcare technology, they strive to attract top talent who share their vision and values.
Become an expert in our billing system, Sage Intacct, to create and send invoices to our customers, ensuring accuracy in the details
Be maniacal about managing all overdue AR and working on payment plans until you reconcile all payments on a customer’s account
Translate customer contracts and Salesforce data into accurate invoices for each customer, setting up billing schedules
Buildout is the AI deal engine for CRE brokerages, automating every step from first contact to commission. Trusted by over 50,000 brokers, Buildout powers more profitable deals from lead to close.
Own a portfolio of complex B2B restaurant partner accounts, with responsibility for recovery strategy, execution, and outcomes
Lead direct negotiations with restaurant owners, operators, and hospitality groups regarding delinquent balances and contractual obligations
Design and refine scalable, B2B-appropriate recovery strategies, workflows, and escalation paths
InKind partners with restaurant operators through innovative financing solutions designed to fuel growth in the hospitality industry. They are committed to fostering a varied and inclusive work environment where diversity is valued.
Primarily processes and documents transactions on insurance accounts and interacts with insurance companies and agencies.
Communicates professionally with OHSU staff and third-party customers to ensure timely and accurate processing of account transactions.
Prioritizes assigned accounts to maximize aged AR resolution and promote and implement LEAN processes.
Oregon Health & Science University values a diverse and culturally competent workforce. They are an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status.