Process customer renewals and churn in the billing system.
Serve as a point of contact for customer billing and renewal inquiries.
Raptor Technologies partners with schools to provide integrated safety software and services. They have partnered with more than 60,000 schools in 55 different countries and are passionate about their mission to protect every child, every school, every day!
Own the planning, coordination, and execution of billing-related initiatives.
Coordinate intake, testing, approvals, and deployment of billing communication updates.
Manage and prioritize billing-related incident tickets, partnering with IT and vendors.
Brightspeed provides fast, reliable internet connections and customer experience in twenty states throughout the Midwest and South. They are backed by funds managed by Apollo Global Management and are upgrading copper to fiber optic technologies to traditionally underserved rural markets.
Oversee the full cycle of contract management, from KYC coordination to invoice control.
Communicate proactively with clients during service order preparation to ensure full clarity on contract conditions, billing structures, and implementation steps.
Maintain high levels of customer satisfaction, focusing on clarity, responsiveness, and reliability across administrative and billing interactions.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security. The company has 550+ professionals worldwide and its vision is to connect the world to AI.
Workleap is a tech company based in Montreal with the mission of making work simpler. Since 2006, they have been building innovative products that help HR and IT teams tackle their biggest challenges. It has over 20,000 businesses around the world that rely on Workleap products to grow, evolve and operate.
You will play a key role in ensuring Cloudbeds customers and internal teams receive support with billing and subscription inquiries.
You will handle billing-related tickets through email or phone and manage exit interviews for cancellations via phone.
You will collaborate across departments to identify and resolve subscription-related product bugs/issues.
Cloudbeds is transforming the hospitality industry with its intelligent platform that powers properties across 150 countries, processing billions in bookings annually. They are a completely remote team of 650+ employees across 40+ countries, bringing together engineers, designers, and hospitality veterans.
Develop and maintain a deep understanding of our products billing offerings to effectively respond to incoming customer inquiries across our single-channel support system
Be each customer’s champion by providing ongoing support via our help desk platform helping them find solutions to their inquiries
Support development and update of the internal and external knowledge base to help scale our help desk support
Prompt Therapy Solutions is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space and the new standard in healthcare technology, they have a dynamic team.
Accurately create and issue client invoices in QuickBooks Online.
Monitor invoice status and reconcile client payments.
Follow-up with clients on outstanding invoices.
Statusphere helps leading consumer brands scale micro-influencer marketing in a fraction of the time. Trusted by 400+ brands, their platform combines sophisticated matchmaking algorithms, fulfillment technology, automated reporting, and guaranteed content to drive results.
Prepare, validate, and submit client invoices accurately and on time.
Conduct consistent outreach to client contacts to confirm invoice receipt and resolve disputes.
Collaborate with Sales, Account Management, and Customer Support teams to align on client status.
RigUp is a source-to-pay solution built for energy, combining purpose-built software with expert teams. They empower energy companies and their suppliers to work better together and have raised over $750M in funding.
Support accurate posting of cash receipts and preparation of related reports to keep customer accounts up to date.
Prepare and manage weekly purchase order and portal reconciliation reports, including timely submission of invoices in third-party billing portals.
Triage and respond to Accounts Receivable Zendesk tickets, including W9 and remittance information requests, to provide timely support to internal and external stakeholders.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. They embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows.
Maintain accurate and up-to-date financial records.
Track incoming payments and outstanding invoices.
Track bills, expenses, and vendor payments.
We are seeking a Finance Assistant. We maintain accurate and up-to-date financial records, categorize transactions, and reconcile bank and credit card statements, offering general finance support.
Research and contact customers on accounts receivable balances.
Provide timely and accurate responses to escalated billing issues.
Identify risky customers and provide problem resolution.
Enterprise Fleet Management is a full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With over 50 fully staffed offices nationwide and a North American fleet of 765,000 vehicles, they are committed to the investment and development of their people.
Own the end-to-end collections process for the entire AR aging, driving timely resolution of past-due balances through proactive outreach and negotiation
Evolve and enhance collections strategies aligned with company policies, customer segmentation, and risk profiles
Spearhead continuous improvement initiatives be leveraging AI specifically in process documentation, automation, and tooling enhancements to scale the business
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana around the globe. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack and thrive in an innovation-driven environment.
Manage accounts payable processes including invoice intake, approvals, and vendor payments
Oversee accounts receivable workflows including billing, collections, and customer payment tracking
Maintain accurate financial records and ensure proper coding of transactions
Muvr is building the future of on-demand logistics and moving services; their platform connects customers with trusted drivers and crews to deliver large items quickly and reliably. They are scaling, and strong financial operations are essential to supporting cash flow, vendor relationships, and marketplace stability.
Provide timely support by answering billing-related questions.
Diagnose and resolve basic and complex financial or billing issues.
Troubleshoot nonstandard issues by engaging directly with customers.
ResMed creates life-changing health technologies. They are committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives.
Possess strong analytical skills, attention to detail, and proficiency in accounting software.
Communicate effectively with internal teams and clients to resolve billing inquiries and discrepancies.
Goldbelt Incorporated is an Alaska Native Corporation (ANC) headquartered in Juneau, Alaska, whose mission is to make a significant and positive difference in the lives of more than 4,200 Alaska Native shareholders. They are a fast-growing “forever” company that manages over 30 subsidiaries and provides centers of excellence in a shared service center model based out of Herndon, Virginia. At Goldbelt, we place a strong emphasis on recognizing and rewarding the dedication and hard work of our team members in pursuit of our company's mission.
Own all invoicing: recurring, new subscriptions, adjustments, and one‑time charges.
Maintain and improve revenue recognition schedules and deferred revenue waterfalls.
Own the accuracy of financial data across HubSpot, QuickBooks Online, and billing tools.
FabStation is redefining how industrial fabrication teams plan, execute, and collaborate. With strong product-market fit and rapidly growing recurring revenue, they are expanding their finance team to support the next phase of scale.