Manage the full lifecycle of billing, collections, and eligibility verification to ensure accuracy and timely claims processing.
Monitor denial trends and underpayments to identify root causes; collaborate with the team to implement sophisticated, long-term solutions.
Update and own Standard Operating Procedures (SOPs) in partnership with the team to ensure our workflows remain efficient and scalable.
Ophelia is a healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. They are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.
Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned and pursuant to firm policy to ensure timely remittance.
Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy and departmental procedures.
Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators based on established frequency or as requested.
Williams Lea by RRD provides business support services. They specialize in administrative support, document production, presentation design, and marketing/communications, serving legal, financial, and professional services industries with thousands of employees globally.
Monitor and maintain accounts within assigned portfolio.
Contact clients via verbal and written communication for payment of past due invoices.
Provide information and/or documentation to both internal and external clients.
Eurofins Scientific is an international life sciences company, providing analytical testing services across multiple industries. With 61,000 staff across approximately 900 laboratories in 61 countries, they offer a portfolio of over 200,000 analytical methods.
Develop and implement policies and procedures for collections to minimize bad debt.
Acumatica is a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability. Acumatica's culture is collaborative and high-energy.
Lead and develop the credit and collections team within a global service framework.
Identify and implement process improvements to enhance efficiency in collections and customer service.
Foster a customer-centric approach and maintain strong working relationships across teams.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead and develop a team of approximately 16 agents specializing in high-risk account collections.
Provide strategic leadership through coaching and performance management to ensure exceptional quality and productivity.
Engage with customers to understand their needs, offering tailored solutions while driving operational success.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share shortlists with hiring companies; the final decision is managed by the internal team.
Own the end-to-end collections process for the entire AR aging, driving timely resolution of past-due balances through proactive outreach and negotiation
Evolve and enhance collections strategies aligned with company policies, customer segmentation, and risk profiles
Spearhead continuous improvement initiatives be leveraging AI specifically in process documentation, automation, and tooling enhancements to scale the business
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana around the globe. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack and thrive in an innovation-driven environment.