Test and iterate rapidly on different collections strategies.
Design and implement predictive collections scoring and automation.
Develop and scale collections outreach models across digital, automated, and agent-led channels.
Tilt provides mobile-first financial products and machine learning-powered credit models that look beyond traditional credit scores. With millions of customers worldwide, they're creating a new credit system that backs the working, whatever they're working toward.
Build and lead a high-performing AR and collections team, including hiring, training, and mentoring.
Implement and enhance scalable processes for collections and AR in alignment with best practices.
Develop and maintain strong relationships with internal stakeholders and external clients to ensure timely collections and issue resolution.
Dutchie is a comprehensive technology platform powering dispensary operations, while providing safe and easy access to cannabis. Dutchie powers thousands of dispensaries across 40+ markets throughout the United States and Canada. They have raised over $600M in funding to date.
Develop and implement policies and procedures for collections to minimize bad debt.
Acumatica is a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability. Acumatica's culture is collaborative and high-energy.
Build and maintain relationships with customers and internal RealPage staff.
Consult with customers on operational questions related to Revenue Management.
Coordinate regular performance calls reporting to management regarding financial results, revenue management adoption behavior, leasing velocity and market conditions.
RealPage provides software and data analytics to the real estate industry. They have a comprehensive benefit plan and are committed to creating an inclusive environment for all employees.
Support resident retention strategies and renewal workflows
Monitor maintenance follow-up, service quality, and resident satisfaction
Oversee delinquency, collections, and rent recovery efforts
Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. They have decades of experience delivering exceptional value to their partners and is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate them and help them drive innovation and results for their clients and communities across the US.
Lead a team of professionals across billing, collections, and denials management.
Build SOPs and scalable processes to ensure consistent and high-quality execution.
Create feedback loops to identify pain points and implement improvements across billing workflows.
Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women.
Owns and drives company-wide revenue performance for Plaid’s Payments solutions.
Builds, hires, and leads a high-performing team aligned to revenue goals.
Acts as an executive seller and market expert.
Plaid powers the tools millions of people rely on to live a healthier financial life. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe, with offices in several major cities.
Lead the transition from legacy billing methods to a scalable, automated A/R infrastructure.
Lead the strategy and execution of billing accuracy and proactive collections.
Manage and mentor a team of 3-4 A/R professionals, setting clear performance targets and providing regular coaching.
Rentable is a profitable, growth-stage company building industry-leading martech and data products for the PropTech space. They are a fully remote team of 100+ spread across the U.S. and operate on a strict no a**holes policy with a community of highly performant people.
Manage the payment operations team and oversee projects.
Handle critical payment escalations and ensure timely resolution.
Collaborate with Payment Service Providers for seamless customer service.
WeTravel builds tools that empower entrepreneurs to launch and grow their own travel businesses. Their platform simplifies trip proposals, payment processing, and customer management, enabling organizers to focus on creating amazing experiences; they are a category leader powering over a million travelers' adventures.
Supervise financial support services employees to ensure quality service delivery and client satisfaction.
Supervise staffing and workflow volumes, and allocate staffing resources effectively.
Ensure team members follow established workflow process, and serve as initial point of contact for questions and concerns.
Williams Lea by RRD is a global business support services company with over 200 years of experience delivering world-class business solutions. They specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services. With a presence in North America, the UK, Europe, and Asia Pacific, they have thousands of employees globally, all working together to help their clients operate more efficiently and effectively.
Develop operational processes that align with revenue cycle management best practices aiming to maximize reimbursement
Lead a team of managers and individual contributors that will own various claim edit, general follow-up, and denial management tasks with various payers
Identify trends in payer behavior and surface them for leadership review
BetterHelp's mission is to remove traditional barriers to therapy and make mental health care more accessible. Founded in 2013, they are the world’s largest online therapy service with over 30,000 licensed therapists.
Coach and support a team of up to 7 Team Managers.
Make critical, real-time operational decisions.
Take full ownership of your operation's performance.
Monzo is on a mission to make money work for everyone, waving goodbye to the complicated ways of traditional banking. They have personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account and credit cards. They are creating magical moments for their customers!
Build and develop a strong, accountable leader bench.
Create and uphold the unified Saltbox operating system.
Drive NOI performance through smart labor planning, occupancy strategy, expense discipline, and operational execution.
Saltbox simplifies the complex aspects of managing a small online business. Their workspaces are modern and flexible office and warehouse suites designed to help small businesses thrive, supporting a diverse range of industries.
Lead and develop the RevOps team, supporting company growth.
Drive the annual GTM planning process, including target-setting and quota setting.
Partner with GTM leadership to execute high-impact strategic initiatives.
Modern Health is a mental health benefits platform for employers. They offer employees access to resources for their emotional, professional, social, financial, and physical well-being, all within a single platform and are backed by investors like Kleiner Perkins and Y Combinator. Modern Health has a culture centered around high empathy and high accountability.