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Client Management:
- Provide oversight of client account management team.
- Maintain regular contact with clients.
- Lead development of client relationship strategy plans.
Performance Monitoring:
- Maintain an understanding of industry trends.
- Meet with clients to discuss trends.
- Monitor key performance indicators and facilitate timely interventions.
Leadership:
- Lead, coach and mentor team of Client Success Strategic Partners.
- Lead key internal operations initiatives.
AffirmedRx
AffirmedRx aims to improve healthcare outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. They are committed to making pharmacy benefits easy to understand and accessible, leading with clinical approaches and utilizing technology.