Build and nurture deep strategic relationships with VIP and enterprise-tier clients.
Understand each partner's business goals to ensure solutions align with their success.
Maintain a forward-looking view of each partner's health, identifying risks early.
Xsolla provides tools and services for video game developers to help them fund, distribute, market, and monetize their games. They have helped over 1,500 game developers grow their businesses around the world and are headquartered in Los Angeles, California.
Manage a portfolio of global strategic customers and be their primary advisor.
Build relationships with C-level executives to drive satisfaction.
Develop and execute strategic account plans with success metrics.
Jobgether is a platform that connects job seekers with companies using AI-powered matching. They focus on ensuring applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Moveworks was founded in 2004 with the vision to transform how we work. Today, we are a global market leader brining innovative AI-enhanced technology with over 8,100 customers, empowering organizations to find smarter, faster and better ways to work.
You partner with our initial customers to drive product value
You develop trusted advisor relationships with executive sponsors to ensure they are achieving full business value
You partner cross-functionally to translate business needs and product requirements into new solutions for customers
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They offer an intelligent cloud-based platform connecting people, systems, and processes to empower organizations.
Own the Client Relationship: Manage accounts and build strong relationships with stakeholders.
Ensure Successful Implementation & Adoption: Partner with Implementation to drive smooth onboarding.
Drive Performance & Outcomes: Monitor usage and performance metrics and improve client results.
Ascertain is building AI agents to automate the administrative work that burdens care teams and is saving hundreds of staff hours every week. They are backed by Northwell Health and Deerfield Management and are on a mission to restore time, trust, and focus to the people who keep healthcare running.
Own and deepen relationships with a portfolio of 5–10 enterprise healthcare customers.
Serve as a strategic advisor to C-suite and VP-level stakeholders.
Develop and execute comprehensive account strategies and success plans.
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. The company has millions of patients navigating inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Serve as the primary operational point of contact for a portfolio of enterprise accounts.
Lead onboarding, implementation, and integration for complex enterprise environments, in partnership with the Technical Account Manager and Solutions Engineer.
Develop and deliver engaging training to help customers confidently use HONK’s platform and services.
They transform the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company and embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US.
Drive adoption of use cases, helping customers quantify business value.
Form strategic relationships with stakeholders to understand objectives and roadmaps.
Act as the voice of the customer, driving enhancements with product teams.
Seismic provides a sales enablement platform that helps sales and marketing teams deliver engaging experiences and close more deals. They are committed to providing benefits and perks for the whole self and have fair and equitable compensation practices.
Develop cross-functional knowledge that spans IT Security, IT Operations, Infrastructure, and Application Portfolio Management practices.
Inspect customer adoption issues and run specific plans to increase adoption health where required to ensure that all customers are wildly successful with Illumio's platform.
Tie adoption health to renewal and ensure that value is being delivered.
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, their breach containment platform identifies and contains threats across hybrid multi-cloud environments.
Own the post-implementation relationship for a portfolio of 10-20 strategic accounts, driving product adoption.
Build and maintain relationships across the full buying committee, including CIOs, CDOs, CMOs, Engineering, Privacy & Legal stakeholders.
Quantify and communicate the business impact of Transcend in concrete terms, leveraging Business Reviews to validate numbers, not narratives.
Transcend provides a compliance layer for customer data, enabling enterprises to activate AI responsibly. They are building a platform that makes data governance, privacy compliance, and AI oversight seamlessly integrated across the tech stack and are backed by top-tier investors.
Drive customer success as the first point of contact for customers in named accounts
Monitor overall client utilization and success
Provides ongoing service and support while managing the customers’ expectations and implementing action plans where needed; takes ownership of customer issues and partners with the appropriate teams to drive progress towards resolution
Raptor, founded in 2002, aims to protect every child, every school, every day. They are a school safety partner for 60,000 schools in 55 countries, providing SaaS and mobile technology, along with training and consultation solutions.
Manage the sales cycle from lead to customer in the mid to enterprise market.
Translate customer requirements into security service solutions.
Build strong relationships with customers and advise them on cybersecurity goals.
Avertium is a cyber fusion and MXDR leader, delivering comprehensive security and compliance services to mid-market and enterprise customers. They utilize an “Assess, Design, Protect” methodology to improve security strategy, reduce risk, and strengthen compliance, enabling customers to focus on growth and innovation.
Own a portfolio of Inspectiv’s most strategic customer accounts, with responsibility for retention and expansion
Act as the primary commercial owner of your accounts, including renewals, pricing strategy, and expansion opportunities
Build and maintain strong, multi-threaded relationships across customer organizations, including security, engineering, and executive stakeholders
Inspectiv secures companies against adversaries with security testing, offering ethical hackers and software tools. As a well-funded Series A company backed by top-tier investors, they are building a category-defining platform in security with a remote-first and execution-oriented team.
Build and maintain strong relationships with senior management and C-level stakeholders across strategic accounts
Lead and develop a team of account managers, establishing scalable processes across onboarding, implementation, and ongoing account management
Design and optimize end-to-end post-sales workflows to ensure a seamless client experience from contract close through go-live and beyond
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. Its infrastructure has facilitated trillions of dollars in onchain value transfer.
Serve as a trusted advisor to CISOs, translating technical findings into business impact and cyber risk insights.
Own the end-to-end lifecycle of customer relationships and engagements, including onboarding and assessment coordination.
Drive long-term customer retention through consistent value realization and measurable outcomes.
Cye helps security and risk leaders gain a clear, defensible view of their cyber exposure, grounded in financial impact and real-world attack paths. They allow organizations to establish a strong baseline, prioritize decisions with confidence, and track measurable reduction over time.
Set the vision and strategic plan for the CX Services organization, with a focus on product adoption, customer outcomes, and business growth.
Architect and improve the post-sales customer experience by defining scalable lifecycle programs, engagement models, and customer success practices.
Lead the design, launch, and ongoing iteration of new and existing service offerings, including paid success plan approaches aligned to company goals.
GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. GitLab has more than 50 million registered users and more than 50% of the Fortune 100 trust them. The company embraces AI, values knowledge exchange, and fosters a high-performance culture.
Serve as primary contact, building trusted relationships with IT security teams and CISOs.
Track onboarding, identify underutilized features, and offer guidance.
Collect feedback for Product Management to inform product roadmap.
Syteca Inc. delivers a cybersecurity platform dedicated to inside perimeter security with advanced user activity monitoring (UAM) and robust privileged access management (PAM) solutions. They have grown into a global cybersecurity provider for more than 1,500 organizations across every industry on every continent.
Serve as the primary point of contact between strategic customers and internal stakeholders.
Foster and grow customer relationships by acquiring tribal knowledge of a customer's organization.
Articulate the value of our open source database/SaaS cloud platform, while driving customer engagement and adoption.
MariaDB makes a big impact on the world by being the backbone of applications used everyday, from banking to shopping to calling. Companies large and small, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people.
Own and nurture relationships with assigned customers to ensure seamless onboarding, implementation, and ongoing support.
Act as the primary point of contact and advocate for customers, proactively addressing their needs and concerns.
Establish a trusted advisor relationship with customers to drive the adoption of Humata Health’s solutions.
Humata Health Inc. is dedicated to providing innovative solutions that improve healthcare efficiency and patient outcomes. They foster a diverse and inclusive workplace where employee ideas are valued and offer opportunities for professional growth in a fast-paced environment.
Own and manage a portfolio of enterprise accounts to increase ARR.
Develop and execute account plans, aligning customer needs with Appfire offerings.
Drive retention and mitigate churn risks through proactive engagement.
Appfire empowers teams to break silos and collaborate seamlessly through its software. With 850+ employees across 28 countries, they foster an environment where everyone is respected and invest in team member growth.