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Your Impact:
- Help customers develop the right strategy to onboard, adopt, and successfully utilize Illumio's products.
- Lead to healthy, adopted, referenceable customers that achieved value-based outcomes.
- Increase their use of Illumio across their organization.
Customer Adoption:
- Inspect customer adoption issues and run specific plans to increase adoption health.
- Ensure customers are wildly successful with Illumio's platform.
- Monitor the Adoption Health across all accounts within your portfolio.
Your Toolkit:
- 5+ years of experience in Customer Success, plus Technical Account Management, B2B IT sales.
- Proven ability to build trust and communicate effectively with C-Suite, VP, and Director-level contacts.
- Strong cross-functional leadership experience working with Sales, Product, Engineering, Security, and Legal teams.
Illumio
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, their breach containment platform identifies and contains threats across hybrid multi-cloud environments.