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Key Responsibilities:
- Serve as the primary operational point of contact for a portfolio of enterprise accounts.
- Lead onboarding, implementation, and integration for complex enterprise environments, in partnership with the Technical Account Manager and Solutions Engineer.
- Develop and deliver engaging training to help customers confidently use HONK’s platform and services.
Qualifications:
- 5+ years in Customer Success, Account Management, or Consulting within a SaaS environment; experience in automotive or roadside services is a plus.
- You are comfortable presenting to and building relationships with C-suite and VP-level stakeholders at Fortune 100 companies.
- Passion for solving complex business problems with tailored, scalable solutions.
HONK
They transform the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company and embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US.