Client Director - Capital Markets Sector

Strategic Leadership:

• Provide strategic leadership to clients, aligning ServiceNow solutions with their business outcomes.
• Oversee worldwide development of assigned accounts, including resource deployment.
• Develop a clear roadmap and build capabilities across clients and ServiceNow teams.

Client Management:

• Be the relationship manager between customers and ServiceNow.
• Manage all Executive relationships between ServiceNow and assigned clients.
• Build trust and deep multi-tiered relationships within clients' organizations.

Sales and Financial Performance:

• Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services.
• Align account strategies to revenue opportunities.
• Utilize experience to integrate AI into work processes and decision-making.