Job Description
Granicus is seeking a Customer Success Consultant (MATERNITY COVER) to support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value aligned with our clients' business outcomes. You will proactively guide clients through every step of the customer journey. You will voraciously consume Granicus and auxiliary metrics via signature dashboards, and make data-driven recommendations based on Granicus benchmarks and client baselines to accelerate adoption. You will passionately pursue developments in Granicus product portfolio, as well as SaaS customer-success practices, competitive advancements, and modern engagement trends.
About Granicus
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry.