Remote Customer service Jobs • Client Relationship

As a Customer Care Manager, you will proactively manage customers’ service needs ensuring the highest level of satisfaction. You will be the primary point of contact for all customer technical, operational, and escalated issues. You'll manage interactions from order origination through revenue assurance, promoting revenue growth, retention, and client satisfaction.

The Client Services Manager leads the cross-functional client team and provides service to clients, acting as an internal and external liaison. This involves understanding client needs, identifying solutions, managing operational implementation, and coordinating meetings to ensure objectives are met and issues are resolved.