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About the Role:
- Mission-driven organization seeking a Crisis Support Specialist to support students in crisis.
- Focus on triaging learners' situations and connecting them with community resources.
Key Responsibilities:
- Monitor the CSS request channel during designated hours and respond to requests.
- Assess student needs and make appropriate referrals for emotional support, basic needs, and grief.
- Follow up with students when necessary and collaborate with the CSS Director for escalated situations.
What We're Looking For:
- Strong problem-solving and assessment skills with a desire to help others.
- Excellent interpersonal and communication abilities, including active listening.
- Flexibility and self-motivation to work remotely with a team.
Compensation & Remote:
- Salary range $50,000-$60,000 based on experience.
- Fully remote position with shifts between 5 AM and 6 PM PT, Monday-Friday.
InsideTrack
InsideTrack is a mission-driven nonprofit organization that uses coaching to provide holistic support to students, helping them achieve educational and career goals. Since 2001, the organization has served 3.6 million students and partnered with over 425 institutions, and its culture promotes diversity, inclusion, personal growth, and work-life balance.