Practice Coordinator

The Practice Coordinator will handle managing all pre-visit activities associated with our in-home assessment and telehealth operations. This includes, but is not limited to: Reviewing all scheduled appointments. Preparing charts and necessary documentation. Making outbound calls to members to confirm appointments. Conducting the check-in process on the day of the assessment, including a comprehensive health risk assessment. Managing the schedules of Nurse Practitioners (NPs). Routing and completing all medical records. Ensuring NPs can complete 100% of their scheduled assessments. Ensuring NPs have the necessary equipment and supplies to complete their assessments and ordered labs/diagnostics. Owning the rescheduling process to ensure all members are seen promptly if an appointment needs to be rescheduled. Accountable for achieving established scheduling and completed assessment KPIs.