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About this role:
- Lead and develop a team of licensed telesales agents.
- Drive sales and conversion while maintaining quality and compliance.
- Manage operations and resolve issues to protect the member experience.
Responsibilities:
- Foster a culture of high performance and accountability.
- Deliver real-time training to drive sales results.
- Achieve goals related to phone service levels and call quality.
Required Experience:
- Requires 2 years of supervisor/manager experience.
- Needs 4 years of experience in a call center or sales environment.
- Must have a valid health insurance license or acquire one prior to start date.
Devoted Health
Devoted Health's mission is to dramatically improve the health and well-being of older Americans by caring for every person like family. Founded in 2017, they've grown fast and now serve members across the United States.