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About Us:
- Live experiences help people cross today's digital divide and focus on what truly connects us.
- Gametime makes it easy to discover and access the live experiences that matter most.
What You'll Own:
- Post-order communications: design and streamline messaging fans receive after purchase.
- Ticket delivery experience: improve reliability and clarity to reduce complaints.
- AI-powered self-service and agent-assist tools to reduce contact rate and cost to serve.
What We're Looking For:
- A track record of shipping product changes that moved measurable business outcomes.
- Strong cross-functional partnership skills with Fan Operations, Engineering, Data, Trust & Safety, and Supply.
- Experience owning post-purchase experience in a marketplace or customer service context.
Gametime
Gametime unites the world through shared experiences by making it easy to discover and access live events. The company fosters an inclusive, collaborative environment with a focus on innovation.