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The Job:
- Design scalable programs (e.g., structured 30/60/90 onboarding)
- Define learning objectives and success metrics
- Facilitate foundational training sessions and ensure consistency
Onboarding:
- Lead core onboarding sessions
- Partner with SMEs for advanced training
- Equip managers with coaching frameworks and tools to support reinforcement of onboarding success
Measurement & Improvement:
- Track onboarding effectiveness and ramp time
- Measure impact on revenue metrics (conversion, velocity)
- Iterate programs based on data and feedback
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