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What you’ll do:
- Manage customer inquiries across email, chat, Slack, focusing on complex cases requiring human judgment
- Provide technical and creative support to enterprise customers via written communication and calls
- Investigate technical issues and create detailed bug reports that save engineering time
What you’ll need:
- 3-5+ years in customer-facing technical roles
- Proven track record handling enterprise customers and complex escalations
- History of working autonomously with minimal supervision
For your application:
- Sign up for a free Runway account (no payment required)
- Build a workflow based on your own creative idea or theme
- Your workflow should include at least 3 steps
Runway
Runway is building AI to simulate the world through merging art and science, believing that world models are at the frontier of progress in artificial intelligence. The Runway team consists of creative, open minded, caring, and ambitious people who are determined to change the world and continuously build impossible things.