Claims Resolution Specialist III, Appraisal

As a Specialty Vehicle Appraiser, you will be completing appraisals of damaged specialty vehicles to restore them to their pre-loss condition. You will complete moderate to higher complexity claims within assigned authority limits using vehicle-specific appraisal guidelines and references. Daily expectations include original appraisals, supplement management, total loss opinions, technical support for our inside partners and customer communication. You will provide Best-In-Class service to our internal and external customers. There are many moving pieces you will manage. You need to have strong analytical, organizational and multi-tasking skills, and be a time management expert. You will provide technical advice on vehicle repair, parts costs, garage expertise and opinions on specific damages. You will resolve disagreements and negotiate with auto body shops, Independent Adjusters, claimants and policyholders and assist claims management in the resolution of complaints and evaluate claims for potential fraud or subrogation.