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Key Responsibilities:
- Collect and update patient demographic and insurance plan information using multiple systems and web-based tools.
- Verify insurance eligibility and benefits, calculate out-of-pocket liability, and collect required payments prior to service.
- Secure PCP referrals and prior authorizations, coordinate peer-to-peer reviews, and prepare forms for third-party payers.
Qualifications:
- Minimum three years of health care experience with commercial, managed care, or governmental insurance plans.
- One year of experience in insurance authorization and referral requirements, or medical billing.
- Strong customer service skills and a patient-centered focus; high school diploma or equivalent required.
About VCU Health:
- An academic medical center with a Level I trauma center, NCI-designated cancer center, and full-service children's hospital.
- A collaborative culture driven by research, discovery, and a commitment to improving quality of life for patients.
VCU Health
VCU Health is an academic medical center and comprehensive health system delivering patient care, research, and education, with a Level I trauma center and a children's hospital. It has more than 800 physicians and a culture focused on discovery, collaboration, and relentless improvement.