Regional Workers' Compensation Claims Manager

Leadership and Team Development:

• Lead and develop a regional workers' compensation claims team, fostering a collaborative and inclusive culture.
• Recruit, coach, and evaluate team members, including performance management and succession planning.
• Provide guidance on complex claims, coverage, and reserving strategies.

Operational and Compliance Management:

• Monitor reserve adequacy, ensure compliance with guidelines, and conduct claim file audits.
• Oversee litigated claims, evaluate counsel performance, and address regulatory complaints.
• Manage departmental budgets, expenses, and support profitability goals.

Stakeholder Partnership and Reporting:

• Partner with underwriting, risk services, and marketing to communicate claim activity and trends.
• Prepare operational and claims performance reports, participate in strategic initiatives.
• Manage relationships with independent adjusters, legal counsel, and vendor partners.