Sr Sustenance Engineer

Overview:

• Seeking a Support engineer with rich experience in Storage, Linux, networking, and parallel filesystem products preferably Lustre.
• Responsible to resolve problems quickly with extensive experience with EXAScaler and access to other product experts.
• Responsibilities include handling escalated customer requests, troubleshooting, root cause analysis, and collaborating with development engineers to implement solutions.

Requirements:

• Eight or more years industry experience in supporting & maintaining Linux-based file systems in production systems.
• Extensive understanding of parallel file system principles (preferably Lustre) as well as operating system architecture & principles.
• Strong written and verbal English communication skills.

Interview Process:

• Application review by recruiter followed by a 30-minute basic questions interview.
• Coding assessment, systems design, real-time problem-solving, and team meet and greet for successful candidates.
• Goal is to finish the main process in 2-3 weeks at most.