IT Service Desk Manager

The Rula IT Service Desk is the first tier of support for Rula employees’ technology needs. As the IT Service Desk Manager, you’ll ensure that we’re meeting the core needs of our internal customers effectively and efficiently. You’ll have agency and support in growing and maturing the team to scale with the needs of the business, as well as help to develop the skills and careers of Service Desk Specialists. You’ll also encounter endless opportunities to expand and refine your own technical and supervision skills. Most importantly, the work you do will help ensure the best outcomes for patients as we strive to make mental healthcare work for everyone. Full-time employees receive a 100% remote work environment; comprehensive health benefits; access to a 401(k) plan; generous time-off policies; paid parental leave; an Employee Assistance Program (EAP); a new hire home office stipend; a quarterly department stipend; wellness events and lunch & learns; and community and employee resource groups.