Collector - Bilingual Required

Responsible for contacting all responsible parties on loans through telephonic or written communication to determine the cause of delinquency. Provides assistance and suggestions in the plan development to reinstate the member’s obligations through either repayment arrangements or other integrity sales initiatives. Offers recommendations utilizing cross-selling of Credit Union products and services. Makes recommendations to supervisor as appropriate for action considered necessary where the existing circumstances jeopardize the interest of the Credit Union. This role is fully remote, with the option to work from HQ or retail locations. Schedule flexibility that may include evenings and /or weekend (Saturday) hours is required.