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Staff Management:
- Hire, train, and manage teams of 10-20 mortgage closers.
- Perform root cause analysis and provide solutions to management.
- Develop action plans for team members not meeting expectations.
Communication and Collaboration:
- Communicate with department managers and the recruiting department.
- Work with training and other department heads to develop training tools.
- Communicate with loan officers, account executives, and wholesale partners.
Compliance and Process Improvement:
- Maintain knowledge of all products and investor requirements.
- Complete internal and external audits.
- Review and edit work instructions; update daily checklists.
Longbridge
Longbridge helps seniors unlock their home equity. They are a leading provider of home equity solutions and have an "Excellent" rating on Trustpilot.