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Responsibilities:
- Own the success of assigned construction accounts from onboarding to renewal.
- Conduct regular check-ins and training sessions for key stakeholders.
- Collaborate with support and product teams to resolve client issues.
Qualifications:
- Experience in customer success or account management within SaaS or construction.
- Strong communication and problem-solving skills.
- Ability to work remotely and manage multiple priorities.
About Us:
- Fieldwire is part of the Hilti family and serves thousands of construction teams.
- We value diversity, equity, and inclusion in our remote-first culture.
Fieldwire
Fieldwire is a construction management software platform that streamlines field operations and collaboration. Backed by Hilti, the company serves general and specialty contractors with a focus on improving project efficiency.